ADRIANA HERNANDEZ
Pittsburg
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
20
20
years of professional experience
Work History
Registrar
Titus Regional Medical Center
07.2019 - 03.2025
- Collect and process patient copayments; provide balance information.
- Verify insurance through provider portals; Availity, OneSource, UMR, Humana Military.
- Enter patient demographic and insurance information into Detailed View and Epic Hyperspace software.
- Schedule appointments, answer phones, scan charts, and fax documents
Medical Receptionist
Northeast Texas Oncologic and Reconstructive Surgery
03.2017 - 07.2017
- Collect and process patient copayments; provide balance information.
- Verify insurance and enter ICD-10 codes.
- Enter patient demographic and insurance information into Quickview and Athenanet software.
- Schedule appointments, answer phones, scan charts, and fax documents.
Cashier
Wal-Mart
11.2015 - 04.2016
- Completed numerous transactions quickly and accurately using computerized point-of-sale system.
- Promoted a competent and professional persona as the first point of contact.
Cashier
Wal-Mart
09.2012 - 05.2014
- Completed numerous transactions quickly and accurately using computerized point-of-sale system.
- Promoted a competent and professional persona as the first point of contact.
Assistant Manager
Loaf' N Jug
03.2010 - 09.2012
- Reviewed records/reports pertaining to production, payroll and inventory, while monitoring work activities.
- Trained new employees in job duties, while conducting bank deposits and requests for change.
Floater - Volunteer
Prowers Medical Center
10.2010 - 03.2011
- Helped at the gift shop and set up decorations during the holidays.
- Documented vital signs and other medical information; filed paperwork and answered phones in the front office.
Cashier
McDonald's
06.2005 - 05.2009
Patient Facilitator
High Plains Community Health Center
11.2007 - 05.2008
- Scheduled appointments, verified patient information, and managed multi-line phone system.
- Cross-trained to support peers/managers regarding medical records, data entry, and checking/recording vital signs.
Education
No Degree - Medical Coding Specialist
Northeast Texas Community College
Mount Pleasant, Texas, TX12-2025
Associate of Science Degree - Health Sciences - Medical Office and Billing Specialist
Ultimate Medical Academy
08.2016
Medical Office Billing Specialist Diploma -
Ultimate Medical Academy
01.2016
Accounting -
Milan Institute
Amarillo, TX01.2014
Skills
- Medical Billing
- Medical Office
- Medical Administrative
- Patient Registration
- Medical Terminology
- Medical Records Management
- Meaningful Use
- Medical Practice Management Systems
- CPT Coding
- ICD-9-CM Coding
- ICD-10-CM Coding
- Charge Entry
- Payment Posting
- Denials
- Appeals
- Reliability
- Referrals
- Multitasking
- Accounts Receivable
- Excellent communication
- Greenway
- Team collaboration
- Electronic Medical Records (EMR)
- Adaptability and flexibility
- Electronic Health Records (EHR)
- Insurance Verification
- Reimbursement Systems
- Healthcare Claim Cycle
- Healthcare Payers
- Managed Care (HMO, PPO, and POS)
- Medicare Payers
- Medicaid Payers
- Third Party Payers
- HIPAA Compliance
- Medical Charts
- Basic Anatomy & Physiology
- Healthcare Settings
- Computer Systems and Software Applications for the Medical Office
Medical Office Skills
- Medical Billing
- Medical Office
- Medical Administrative
- Patient Registration
- Medical Terminology
- Medical Records Management for the Billing Specialist
- Meaningful Use
- Medical Practice Management Systems
- Introduction to CPT, ICD-9-CM, and ICD-10-CM Coding
- Charge Entry
- Payment Posting
- Denials
- Appeals
- Referrals
- Accounts Receivable
- Greenway
- Electronic Medical Records (EMR)
- Electronic Health Records (EHR)
- Insurance Verification
- Reimbursement Systems
- Medical Basics and Healthcare Claim Cycle
- Healthcare Payers
- Managed Care (HMO, PPO, and POS)
- Medicare / Medicaid Government Payers
- Third Party Payers
- HIPAA Compliance
- Medical Charts
- Basic Anatomy & Physiology
- Healthcare Settings
- Computer Systems and Software Applications for the Medical Office
Languages
Spanish
Native or Bilingual
Timeline
Registrar
Titus Regional Medical Center
07.2019 - 03.2025
Medical Receptionist
Northeast Texas Oncologic and Reconstructive Surgery
03.2017 - 07.2017
Cashier
Wal-Mart
11.2015 - 04.2016
Cashier
Wal-Mart
09.2012 - 05.2014
Floater - Volunteer
Prowers Medical Center
10.2010 - 03.2011
Assistant Manager
Loaf' N Jug
03.2010 - 09.2012
Patient Facilitator
High Plains Community Health Center
11.2007 - 05.2008
Cashier
McDonald's
06.2005 - 05.2009
Medical Office Billing Specialist Diploma -
Ultimate Medical Academy
Accounting -
Milan Institute
No Degree - Medical Coding Specialist
Northeast Texas Community College
Associate of Science Degree - Health Sciences - Medical Office and Billing Specialist
Ultimate Medical Academy