Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
11
11
years of professional experience
Work History
Supervisor
Titus Regional Medical Center
Mount Pleasant, TX
02.2024 - 06.2024
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Identified operational inefficiencies and implemented corrective measures, leading to an overall increase in effectiveness.
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Executive Assistant
United States Indo-Pacific Command, J07
01.2023 - Current
Handled confidential and sensitive information with discretion and tact.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Organized and coordinated conferences and monthly meetings.
Processed travel expenses and reimbursements for executive team and senior management group.
Screened calls and emails and responded accordingly to support executive correspondence.
Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Answered high volume of phone calls and email inquiries.
Updated spreadsheets and created presentations to support executives and boost team productivity.
Supported business and hospitality needs of corporate partners and staff during meetings and company events.
Upheld strict timetables by maintaining accurate, balanced calendars.
Hospital Corpsman Second Class
United States Navy, USN
01.2021 - Current
Provided leadership, delegation, and exceptional medical service in high-pressure situations.
Provided emergency medical care and conducted physical exams and interviews to gain medical history and relevant health data.
Assisted in medical examinations, treatments and procedures for diverse conditions and patient populations.
Monitored vital signs and documented temperature, pulse and blood pressure to assess patient condition.
Updated medical records in EMR system and double-checked data for accuracy.
Hospital Corpsman Third Class
United States Navy, USN
01.2017 - 08.2020
Provided leadership, delegation, and exceptional medical service in high-pressure situations.
Provided emergency medical care and conducted physical exams and interviews to gain medical history and relevant health data.
Assisted in medical examinations, treatments and procedures for diverse conditions and patient populations.
Monitored vital signs and documented temperature, pulse and blood pressure to assess patient condition.
Supported medical staff in providing patient care in high-demand hospital environment.
Maintained operational organization by ensuring equipment functionality, inventory levels and employee medical training.
Updated medical records in EMR system and double-checked data for accuracy.
Helped with preparation of medical equipment and supplies for use in hospital procedures.
Educated patients and families about health conditions and treatments.
Educated public on emergency medical services.
Reach Truck Operator
Lowes Distribution Center
06.2013 - 10.2015
Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
Transported goods between warehouse locations according to shipment and storage needs.
Unloaded materials and goods at designated locations for best project availability.
Removed orders from storage, wrapped, and staged for shipments.
Checked items against documentation for accuracy.
Inspected equipment for defects and performed repairs or maintenance tasks.
Education
Bachelor of Science - Health Management
University of Phoenix
Tempe, AZ
09.2022
Skills
Cross-Functional Team Management
Managing Multiple Tasks
Issue and Conflict Resolution
Managing Employee Relations
Schedule Preparation
Job Assignments
Managing Files and Records
Strategic Planning
Managing Career Progression
Managing Operations and Efficiency
Overseeing Employees
Timeline
Supervisor
Titus Regional Medical Center
02.2024 - 06.2024
Executive Assistant
United States Indo-Pacific Command, J07
01.2023 - Current
Hospital Corpsman Second Class
United States Navy, USN
01.2021 - Current
Hospital Corpsman Third Class
United States Navy, USN
01.2017 - 08.2020
Reach Truck Operator
Lowes Distribution Center
06.2013 - 10.2015
Bachelor of Science - Health Management
University of Phoenix
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