Michelle Solo
Daingerfield
Summary
I am a highly motivated and committed professional with strong experience as a Medical Assistant and a proven record of outstanding performance at the individual, team, and organizational levels. I am passionate about providing compassionate, patient-centered care, and I strive to ensure every person I encounter feels genuinely heard, supported, and valued.
Known for my ability to connect with people, I bring a warm, empathetic approach to every interaction, helping to create a comfortable and trusting environment for patients and colleagues alike. I am skilled at multitasking, prioritizing responsibilities, and working independently with minimal supervision. Detail-oriented and dedicated, I aim to bring my medical knowledge, strong interpersonal skills, and collaborative mindset to a fast-paced, deadline-driven environment. I am always eager to learn, grow, and continue expanding my expertise to better serve both patients and my team.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Titus Regional Medical Center
08.2020 - Current
- Prepared and administered medications to alleviate patient symptoms.
- Taught patients about medications, procedures, and care plan instructions.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Called and faxed pharmacies to submit prescriptions and refills.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collected and documented patient medical information such as blood pressure and weight.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
Certified Medical Assistant
Arizona Arthritis & Rheumatology Associates
06.2013 - 06.2018
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Obtained client medical history, medication information, symptoms, and allergies.
- Prepared and administered medications to alleviate patient symptoms.
- Taught patients about medications, procedures, and care plan instructions.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Manager/Veterinary Technician
Arrowhead Ranch Animal Hospital
04.1998 - 01.2013
- Maintained professional, organized, and safe environment for employees and patrons.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Improved safety procedures to create safe working conditions for workers.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Performed and assisted in animal surgical procedures.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
Education
Associate of Science - Certified Medical Assistant
Northeast Texas Community College
Mount Pleasant, Texas, TX05-2019
Certification - Certified Medical Assistant
Arizona College
Glendale, AZ12-2014
Ceritification - Veterinary Science
Long Technical College
Glendale, AZ05-1998
High School Diploma -
Glendale Highschool
Glendale, AZ05-1988
Skills
- Attention to detail
- Medication administration
- Safety compliance
- Specimens collection and processing
- HIPAA compliance
- Telephone etiquette
- Healthcare procedures
- Vital sign monitoring
- Verbal and written communication
- Clinical documentation
- Patient care
- Basic life support
- Patient education
- Infection control
- Time management
- Problem-solving
- Team collaboration
- Multitasking and organization
- Conflict resolution
Certification
- CCMA - Certified Clinical Medical Assistant
- BLS - Basic Life Support
- Veterinary Technician Certification
- Clinic Manager/OSHA Certification
Timeline
Certified Medical Assistant
Titus Regional Medical Center
08.2020 - Current
Certified Medical Assistant
Arizona Arthritis & Rheumatology Associates
06.2013 - 06.2018
Manager/Veterinary Technician
Arrowhead Ranch Animal Hospital
04.1998 - 01.2013
Associate of Science - Certified Medical Assistant
Northeast Texas Community College
Certification - Certified Medical Assistant
Arizona College
Ceritification - Veterinary Science
Long Technical College
High School Diploma -
Glendale Highschool