MELISSA RINDAHL
Kenyon,MN
Summary
Experienced PCT with a solid background in diverse healthcare settings, such as the ED, Cancer Center, Radiology, and Medical Surgical Unit. Previously held the position of dedicated Health Unit Coordinator for over 6 years, acquiring valuable experience in the ICU, ED, Medical Surgical, and Adolescent Psych Unit.
Overview
11
11
years of professional experience
Work History
Certified Medical Assistant
Allina Health System
Hastings, MN
07.2025 - Current
- Administered patient care procedures, including immunizations and blood draws, ensuring compliance with safety protocols.
- Assisted healthcare providers during examinations, enhancing efficiency and patient experience through effective communication.
- Managed electronic health records system, maintaining accuracy of patient information and facilitating timely access for medical staff.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
Patient Care Technician
Allina Health Medical Center
Faribault, MN
07.2022 - 07.2025
- Provided direct patient care, assisting with daily living activities and ensuring comfort.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Trained new staff on best practices for patient care and safety protocols, fostering a supportive environment.
- Maintained accurate electronic health records, ensuring compliance with regulatory standards and improving data accessibility.
- Implemented infection control measures, contributing to overall patient safety and satisfaction ratings.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
Health Unit Coordinator
Mayo Clinic Hospital
Rochester, MN
03.2015 - 01.2022
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Prepared and maintained patient rooms for admissions, discharges, and transfers, ensuring readiness and comfort.
- Transported patients between rooms and appointments or testing locations.
- I started my career at Mayo Clinic in Mankato, MN and worked in the ICU for 2 years.
- I transferred to Rochester, MN.
- I now work in Child and Adolescent Treatment Center.
- When patients are put on our Unit manager board as pending, I look the patient and print out face sheets for the charge RN.
- If they get confirmed to come to the unit, I will then print out labels and wrist band.
- Put together their packets for the child and the parents.
- I page the Resident or the NP and let them know that we have a patient coming to the unit.
- When the patient arrives at the unit, I then complete the admission in the computer and page the Resident or NP.
- I am also in charge of ordering supplies for the unit.
- Or any supplies that the nurses need.
- I put away any meds (nonnarcotic) that come up for patients.
- I am also support for the Social Workers.
- Keep the nurse board and the computer OS up to date with the nurses that have patients.
- I answer phone calls, order meals, check in the patient's family when they arrive for visiting.
- Fax things to places when a patient has discharged.
- It can be a very fast paced work environment that needs a lot of multitasking done.
Education
Diploma - Health Unit Coordinator
South Central Technical Collage
Faribault, MN01-2013
Medical Billing and Coding - undefined
South Central Technical Collage
Faribault, MN01-2012
Certified Medical Assistant - CMA
Allina Health
Minneapolis, MN07-2025
Skills
- Organization and Time Management
- Data Entry Software
- Time Management
- Detail-Oriented
- Problem-Solving
- Customer Service
- Epic Systems
- Administrative Support
- Supply Ordering
- Medical Recordkeeping
- Message and Report Transcription
- Computer Proficiency
- Adaptable and Flexible
- HIPAA Compliance
- Patient Health Information Access
- Order Purchasing
- Inventory Management
- Vital signs monitoring
- Patient Observation
- Blood Glucose Testing
- ADL support
- Specimen Collection
- Emergency Response
- Medical Equipment Operation
- CPR Certification
- Calm Under Stress
- Attention to Detail
- HIPAA compliance
- Patient care
- Electronic health records
- Medication administration
- Clinical documentation
- Vital sign monitoring
- Patient documentation
- Basic life support
Timeline
Certified Medical Assistant
Allina Health System
07.2025 - Current
Patient Care Technician
Allina Health Medical Center
07.2022 - 07.2025
Health Unit Coordinator
Mayo Clinic Hospital
03.2015 - 01.2022
Medical Billing and Coding - undefined
South Central Technical Collage
Diploma - Health Unit Coordinator
South Central Technical Collage
Certified Medical Assistant - CMA
Allina Health