MELISSA RINDAHL
Kenyon,MN
Summary
Experienced PCT with a solid background in diverse healthcare settings, such as the ED, Cancer Center, Radiology, and Medical Surgical Unit. Previously held the position of dedicated Health Unit Coordinator for over 6 years, acquiring valuable experience in the ICU, ED, Medical Surgical, and Adolescent Psych Unit.
Overview
11
11
years of professional experience
Work History
Certified Medical Assistant
Allina Health System
07.2025 - Current
- Administered patient care procedures, including immunizations and blood draws, ensuring compliance with safety protocols.
- Assisted healthcare providers during examinations, enhancing efficiency and patient experience through effective communication.
- Managed electronic health records system, maintaining accuracy of patient information and facilitating timely access for medical staff.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
Patient Care Technician
Allina Health Medical Center
07.2022 - 07.2025
- Provided direct patient care, assisting with daily living activities and ensuring comfort.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Trained new staff on best practices for patient care and safety protocols, fostering a supportive environment.
- Maintained accurate electronic health records, ensuring compliance with regulatory standards and improving data accessibility.
- Implemented infection control measures, contributing to overall patient safety and satisfaction ratings.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
Health Unit Coordinator
Mayo Clinic Hospital
03.2015 - 01.2022
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Prepared and maintained patient rooms for admissions, discharges, and transfers, ensuring readiness and comfort.
- Transported patients between rooms and appointments or testing locations.
- I started my career at Mayo Clinic in Mankato, MN and worked in the ICU for 2 years.
- I transferred to Rochester, MN.
- I now work in Child and Adolescent Treatment Center.
- When patients are put on our Unit manager board as pending, I look the patient and print out face sheets for the charge RN.
- If they get confirmed to come to the unit, I will then print out labels and wrist band.
- Put together their packets for the child and the parents.
- I page the Resident or the NP and let them know that we have a patient coming to the unit.
- When the patient arrives at the unit, I then complete the admission in the computer and page the Resident or NP.
- I am also in charge of ordering supplies for the unit.
- Or any supplies that the nurses need.
- I put away any meds (nonnarcotic) that come up for patients.
- I am also support for the Social Workers.
- Keep the nurse board and the computer OS up to date with the nurses that have patients.
- I answer phone calls, order meals, check in the patient's family when they arrive for visiting.
- Fax things to places when a patient has discharged.
- It can be a very fast paced work environment that needs a lot of multitasking done.
Education
Diploma - Health Unit Coordinator
South Central Technical Collage
Faribault, MN01-2013
Medical Billing and Coding - undefined
South Central Technical Collage
Faribault, MN01-2012
Certified Medical Assistant - CMA
Allina Health
Minneapolis, MN07-2025
Skills
- Organization and Time Management
- Data Entry Software
- Time Management
- Detail-Oriented
- Problem-Solving
- Customer Service
- Epic Systems
- Administrative Support
- Supply Ordering
- Medical Recordkeeping
- Message and Report Transcription
- Computer Proficiency
- Adaptable and Flexible
- HIPAA Compliance
- Patient Health Information Access
- Order Purchasing
- Inventory Management
- Vital signs monitoring
- Patient Observation
- Blood Glucose Testing
- ADL support
- Specimen Collection
- Emergency Response
- Medical Equipment Operation
- CPR Certification
- Calm Under Stress
- Attention to Detail
- HIPAA compliance
- Patient care
- Electronic health records
- Medication administration
- Clinical documentation
- Vital sign monitoring
- Patient documentation
- Basic life support
Timeline
Certified Medical Assistant
Allina Health System
07.2025 - Current
Patient Care Technician
Allina Health Medical Center
07.2022 - 07.2025
Health Unit Coordinator
Mayo Clinic Hospital
03.2015 - 01.2022
Medical Billing and Coding - undefined
South Central Technical Collage
Diploma - Health Unit Coordinator
South Central Technical Collage
Certified Medical Assistant - CMA
Allina Health