Brianna San Juan
Bryan,TX
Summary
Knowledgeable certified medical assistant with exceptional background over several years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care.
Overview
8
8
years of professional experience
Work History
Certified Medical Assistant
HealthPoint
Bryan, TX
12.2023 - Current
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Positioned patients properly during examination or treatment for comfort and safety.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Assisted with scheduling patient appointments and follow-up visits.
- Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Documented notes during patient visits.
- Measured vital signs and took medical histories to prepare patients for examination.
- Organized charts, documents and supplies to maintain team productivity.
- Explained treatment procedures and physicians' instructions.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
- Administered medications under physician's supervision.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Monitored lab results for accuracy and alerted physicians immediately if any abnormalities were detected.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
Donor Floor Supervisor
Grifols Biomat Plasma Center
College Station, TX
11.2016 - 11.2023
- Maintained positive relationships with donors by responding promptly to questions or concerns they may have had.
- Recruited, hired and trained new medical and facility staff.
- Communicated regularly with donors via phone calls or emails regarding donation inquiries or requests for information about donating items.
- Directed, supervised and evaluated medical, clerical or maintenance personnel.
- Explained policies, procedures and services to patients.
- Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
- Resolved conflicts between staff members in a professional manner while ensuring that all parties involved were treated fairly.
- Assisted with training new employees in their job duties, as well as providing ongoing coaching and feedback to ensure quality performance.
- Implemented changes suggested by management in order to improve processes on the donor floor.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Maintained accurate records of donations received on the donor floor, including tracking inventory and making sure it was properly accounted for.
- Ensured that all donor floor policies and procedures were followed by staff members.
- Attended meetings with other departments within the organization in order to discuss ways of improving overall operations across different teams.
- Established strong business relationships and created a deadline-driven team.
- Conferred with employees to discuss complaints and resolve issues.
- Keep employees motivated and on task.
Education
Associate of Science - Business Administration
Southern New Hampshire University
Hooksett, NH06-2027
Certified Clinical Medical Assistant -
College Station Medical Assistant School
College Station, TXSkills
- Documentation and reporting
- Coordinating with doctors and other staff
- Skills in medical recording
- Understanding of medical terminology
- Attention to detail
- Customer service
- Dependable
- Detail-oriented
- Keeping track of inventory
- Training staff
- Taking vital signs
- Counseling donors
- Screening donors
- Facility oversight
- Creating new donor files
- Goal setting
- Employee work scheduling
- Patient advocacy
- Multitasking
Timeline
Certified Medical Assistant
HealthPoint
12.2023 - Current
Donor Floor Supervisor
Grifols Biomat Plasma Center
11.2016 - 11.2023
Associate of Science - Business Administration
Southern New Hampshire University
Certified Clinical Medical Assistant -
College Station Medical Assistant School
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