Adriana Hernandez
Upland
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with a swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Behavior Technician
SEEK Education Inc.
West Covina, CA
09.2025 - Current
- Implemented individualized behavior intervention plans to enhance client development.
- Maintained detailed records of client behaviors and interventions, ensuring accurate tracking of progress over time.
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Assisted in data collection and analysis, contributing to the ongoing evaluation of client progress.
Retail Sales Associate
The Home Depot
Upland, CA
03.2023 - 09.2025
- Assisted customers in selecting products, enhancing the overall shopping experience.
- Maintained accurate inventory levels using automated systems and manual counts.
- Trained new associates on sales techniques and product knowledge to improve team performance.
- Resolved customer complaints effectively, fostering loyalty and satisfaction.
Assistant Manager
Wingstop
Upland, CA
12.2021 - 02.2023
- Coordinated daily operations to ensure optimal service quality and customer satisfaction.
- Trained and mentored new team members on company policies and procedures.
- Enhanced staff productivity by fostering a collaborative work environment through effective communication.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
Education
Bachelor's degree - Criminology
University of La Verne
La Verne, CA12-2024
Skills
- Active listening
- Data collection
- Documentation skills
- Organizational skills
- Verbal and written communication
- Customer/Client relations
- Time management
- Data entry
- Attention to detail
- Multitasking Abilities
Certification
- Nonviolent Crisis Intervention Certification (NCI) September 2025 to September 2028
- Driver's License
- CPR Certification
Languages
English
Multilingual
Spanish
Bilingual
Timeline
Behavior Technician
SEEK Education Inc.
09.2025 - Current
Retail Sales Associate
The Home Depot
03.2023 - 09.2025
Assistant Manager
Wingstop
12.2021 - 02.2023
Bachelor's degree - Criminology
University of La Verne
Additional Information
Authorized to work in the US for any employer