Adriana Jordan
Franklin,MA - Massachusetts
Summary
Driven professional with extensive experience in support roles at The Raillary, adept at enhancing customer satisfaction and streamlining operations. Skilled in supply inventory control (hard skill) and fostering positive client relations through effective communication (soft skill). Demonstrated ability to improve efficiency, with a focus on achievements over routine tasks. Highly organized Support Staff Member well versed in providing administrative and clerical support. Considered valuable team player and hardworking professional.
Overview
3
3
years of professional experience
Work History
Support Staff, Bussing, Running, and Bar-backing
Restaurant 3
04.2024 - Current
- Greeted visitors professionally, directing them appropriately and ensuring a positive first impression of the organization.
- Enhanced customer satisfaction by providing efficient and timely support to clients.
- Provided administrative support for various departments, contributing to the smooth operation of the organization.
- Resolved customer inquiries with patience and empathy, fostering positive relationships with clients.
Support Staff, Bus, Run, Bar-back & Hostess
The Raillary
08.2021 - 08.2023
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Marine Biology
University of New England
Biddeford, MEHigh School Diploma -
Franklin High School
Franklin, MA06.2023
Skills
- Telephone assistance
- Support Services
Equipment Maintenance
- Opening and closing procedures
I enjoy outside activities, being active, crafting, lifting, and spending time with my dog Edgar.
When I have time, I will walk in nature and go on trails. I spend lots of time with Edgar maintaining his grooming and well being. I truly enjoy art of levels. I draw, sing, and create 3D art. Daily I workout at a local powerlifting gym and I enjoy the benefits things to my life.
Timeline
Support Staff, Bussing, Running, and Bar-backing
Restaurant 3
04.2024 - Current
Support Staff, Bus, Run, Bar-back & Hostess
The Raillary
08.2021 - 08.2023
Marine Biology
University of New England
High School Diploma -
Franklin High School