Arturo Hernandez
El Paso,TX
Summary
Proven professional with a track record of enhancing customer satisfaction at Amazon through innovative problem-solving and exceptional service. Skilled in time management and equipped with a valid driver's license, I excel in both team and independent roles. Demonstrated ability to streamline processes and maintain high safety standards, contributing to increased efficiency and reliability.
Punctual Driver with unprecedented talents in truck operations, loading, and unloading, and route coordination. Experience in operating and driving various trucks to transport goods and materials. Committed to ensuring delivery within specified timeframes.
Professional driver adept at maintaining high standards and achieving results. Extensive experience in transportation logistics and vehicle upkeep, ensuring seamless operations. Strong focus on team collaboration and adaptability to changing needs, with excellent navigational skills and customer service orientation.
Developed strong organizational and time-management skills in fast-paced environment. Efficiently managed routes, ensuring timely deliveries and adherence to safety standards. Looking to transition into new field, leveraging effective communication and logistical planning abilities.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Driver
UBER
10.2023 - Current
Associate
Amazon
04.2022 - 10.2023
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
Tool Crib Attendant
DAL-TILE
11.2007 - 04.2022
- Facilitated preventive maintenance on equipment in line with company standards.
- Unpacked, inspected and stored new tools according to crib plans.
- Verified computer inventory against physical inventory and resolved discrepancies.
- Maintained instruments and tools to help team complete maintenance tasks quickly and with accurate outcomes.
- Monitored incoming and outgoing tools to track locations.
- Kept inventory of hand tools and gauges calibrated for use.
- Charged raw materials to specific jobs and documented lost or broken tools.
- Used micrometer and visual inspections to evaluate tools for defects and wear.
- Received incoming shipments of tools and equipment from trucks.
- Tracked excess materials and coordinated returns of damaged or unused items to vendors.
Education
High School Diploma -
El Paso Community College
El Paso, TX01-1997
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Problem-solving
- Safe driving practices
- Punctual and reliable
- City and non-city driving
- Flexible schedule
- Punctuality
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Certification
- Forklift Operator Certification - Occupational Safety and Health Administration (OSHA).
Languages
Spanish
Timeline
Driver
UBER
10.2023 - Current
Associate
Amazon
04.2022 - 10.2023
Tool Crib Attendant
DAL-TILE
11.2007 - 04.2022
High School Diploma -
El Paso Community College