Adriana Lopez
Summary
Accomplished Back Office Lead Medical Assistant at Livingston Community Health Center, adept in HIPAA compliance and vital signs monitoring. Spearheaded training for new staff, ensuring seamless integration. Proven track record in enhancing patient flow and care outcomes, demonstrating exceptional organizational and clinical skills. Achieved operational targets through effective team leadership and process improvement.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Back Office Lead Medical Assistant
Livingston Community Health Center
08.2011 - 03.2023
- Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
- Precepted newly hired medical assistants to train each on office procedures and important tasks.
- Assisted physicians and nurses with clinical procedures following safe practices.
- Documented patient information in EMR and prepared paperwork for medical staff.
- Monitored office procedures to correct problems and implement proactive improvements for better patient flow.
- Met operational targets consistently by guiding and motivating medical assistant team to effectively handling administrative and clinical needs.
- Audited samples and refrigerated medications to verify freshness and remove any expired packages.
- Supported physicians during examinations by preparing exam rooms, sterilizing instruments, and documenting findings accurately.
- Collaborated with healthcare providers to develop care plans tailored to individual patient needs, ensuring optimal outcomes and satisfaction.
- Assisted in training new Medical Assistants on back-office policies and procedures for a smooth integration into the team.
Education
Nursing
Gurnick Academy of Medical Arts
San Mateo, CA2024
Medical Assistant Diploma - Medical Assistant
Kaplan Collage
Salida, CA12.2009
Skills
- Injections Administration
- HIPAA Compliance Knowledge
- Vital signs monitoring
- Medication preparation
- Patient Assessments
- Patient Monitoring
- Medication Administration
- ADL Assistance
- Catheter Care
- Wound Care
- Instrument Sterilization
Certification
- Certified diabetes educator
- CPR/AED Certification
Languages
Spanish
Native or Bilingual
Timeline
Back Office Lead Medical Assistant
Livingston Community Health Center
08.2011 - 03.2023
Nursing
Gurnick Academy of Medical Arts
Medical Assistant Diploma - Medical Assistant
Kaplan Collage
- Certified diabetes educator
- CPR/AED Certification
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