Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Pamela Reyes

Las Vegas,NV

Summary

Accomplished Back Office Lead Medical Assistant at Intermountain Healthcare, adept in injections administration and showcasing exceptional team leadership. Enhanced patient flow through proactive office improvements, excelling in HIPAA compliance and compassionate patient care. Proven track record in elevating service standards across healthcare and hospitality sectors.

Overview

7
7
years of professional experience

Work History

Back Office Lead Medical Assistant

Intermountain Healthcare
03.2020 - Current
  • Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
  • Precepted newly hired medical assistants to train each on office procedures and important tasks.
  • Assisted physicians and nurses with clinical procedures following safe practices.
  • Documented patient information in EMR and prepared paperwork for medical staff.
  • Monitored office procedures to correct problems and implement proactive improvements for better patient flow.
  • Audited samples and refrigerated medications to verify freshness and remove any expired packages.

Banquet Kitchen

Station Casinos
08.2018 - 12.2018
  • Maintained a clean and sanitary work environment, adhering to strict health and safety regulations.
  • Set up buffet tables according to event specifications consistently maintaining elegant table arrangements that impressed guests.
  • Contributed to successful events by delivering exceptional customer service during banquet functions.
  • Managed time efficiently while handling multiple tasks simultaneously under high-pressure situations.

Guest Room Attendant

Station Casinos
11.2017 - 05.2017
  • Improved efficiency within housekeeping team through effective communication of task progressions throughout shifts.
  • Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
  • Addressed guest concerns promptly, demonstrating strong problem-solving abilities while maintaining professionalism.
  • Inspected rooms to confirm adherence to department standards.

Education

Registered Medical Assistant Certification -

Northwest Career College
Las Vegas, NV
03.2020

Skills

  • Injections administration
  • Vital signs monitoring
  • Team leadership
  • HIPAA compliance
  • Reliable team player
  • Direct patient care
  • Patient-focused care
  • Compassionate
  • Maintaining confidentiality
  • CPR

Languages

Spanish
Native or Bilingual

Timeline

Back Office Lead Medical Assistant

Intermountain Healthcare
03.2020 - Current

Banquet Kitchen

Station Casinos
08.2018 - 12.2018

Guest Room Attendant

Station Casinos
11.2017 - 05.2017

Registered Medical Assistant Certification -

Northwest Career College

Similar Profiles

CREATE PROFILE
Pamela Reyes