Asucena Martinez
Las Vegas,NV
Summary
Dedicated professional with over 8 years in the medical field, specializing in clinical documentation and patient care. Proven ability to streamline processes and mentor staff, contributing to improved efficiency and patient satisfaction.
Overview
13
13
years of professional experience
Work History
Back Office Lead Medical Assistant
Optum, UnitedHealth Group
Las Vegas, NV
06.2018 - Current
- Led team in processing patient records, ensuring compliance with HIPAA regulations.
- Streamlined appointment scheduling process, enhancing efficiency and reducing patient wait times.
- Mentored junior medical assistants, fostering skill development and improving team performance.
- Implemented electronic health record (EHR) systems, increasing accuracy in patient data management.
- Assisted physicians and nurses with clinical procedures following safe practices.
- Managed the efficient flow of medical supplies by monitoring inventory levels, placing orders when necessary, and organizing storage areas systematically.
- Supported physicians during examinations by preparing exam rooms, sterilizing instruments, and documenting findings accurately.
- Facilitated seamless communication between front-office staff and physicians to ensure timely patient care.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Analyzed workflow processes to identify areas for improvement, driving operational excellence within the department.
- Documented patient information in EMR and prepared paperwork for medical staff.
- Monitored office procedures to correct problems and implement proactive improvements for better patient flow.
Medical Assistant
Mountain View Pediatrics
Las Vegas, NV
04.2016 - 05.2018
- Assisted in implementing electronic health record system for improved data accuracy.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Measured patient spirometry.
- Conducted patient intake assessments, ensuring thorough documentation of medical histories.
- Educated patients on treatment plans and medication usage to promote compliance.
- Systematically logged and documented injections to website, enhancing traceability and operational efficiency.
- Coordinated medication refills and completed necessary forms for school medication administration.
Cashier
New York Pretzel
Las Vegas, NV
01.2013 - 01.2016
- Processed customer transactions efficiently using point-of-sale system.
- Maintained accurate cash drawer and balanced at shift end.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Retail Sales Associate
Guess
Las Vegas, NV
10.2013 - 12.2013
- Delivered exceptional customer service to enhance shopping experience and foster brand loyalty.
- Maintained visual merchandising standards, ensuring alignment with brand guidelines and seasonal promotions..
- Assisted in inventory management, conducting regular stock checks to optimize product availability and minimize shrinkage.
- Greeted customers and helped with product questions, selections, and purchases.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
Education
High School Diploma -
Sunrise Mountain High School
Las Vegas, NVMedical Assitant -
Pima Medical Institute
Las Vegas, NVSkills
- Injections administration
- Vital signs monitoring
- Team leadership
- HIPAA compliance
- Sterilization techniques
- Medication preparation
- Wound care assistance
- Lab specimen collection
- Medical terminology proficiency
- Compassionate
- CPR
- Medical equipment operation
- Clinical procedure expertise
- Customer service
- Reliable team player
- Direct patient care
- Patient-focused care
- Maintaining confidentiality
- Specimen labeling
- Electronic health records
- Specimens collection and processing
- Clinical documentation
- Adaptable
- Conflict resolution
- Suture removal
- Patient flow management
- Complex Problem-solving
- Inventory management
- Fluent in Spanish
- Reliable transportation
Languages
Spanish
Native or Bilingual
Timeline
Back Office Lead Medical Assistant
Optum, UnitedHealth Group
06.2018 - Current
Medical Assistant
Mountain View Pediatrics
04.2016 - 05.2018
Retail Sales Associate
Guess
10.2013 - 12.2013
Cashier
New York Pretzel
01.2013 - 01.2016
High School Diploma -
Sunrise Mountain High School
Medical Assitant -
Pima Medical Institute