Adriana Marquez
Hawthorne,CA
Overview
1
1
year of professional experience
Work History
Salesperson
Luxxotica
Torrance, California
06.2024 - Current
- Engaged customers by providing product knowledge and assistance.
- Managed inventory levels to ensure product availability on the sales floor.
- Collaborated with team members to maintain a positive store environment.
- Assisted in visual merchandising to enhance product displays and attract customers.
- Addressed customer inquiries and resolved issues to ensure satisfaction.
- Developed key customer relationships to increase sales.
- Resolved customer complaints promptly and efficiently.
- Educated customers about products and services offered by the company.
- Advised customers on the latest product features and benefits.
- Assisted customers in selecting appropriate products or services for their needs.
- Provided personalized service to build relationships with customers.
- Maintained current store, product, and promotional knowledge to drive consistent sales.
- Placed orders and answered customer questions in-person, through email, and over phone to maximize customer service.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Education
High School Diploma -
Redondo Union High School
Redondo Beach, CA06-2022
Skills
- Product knowledge
- Inventory management
- Visual merchandising
- Customer education
- Sales techniques
- Customer relationship management
- Attention to detail
- Team collaboration
- Time management
- Active listening
- Up-selling
- Customer loyalty programs
- Cross-selling products and services
Languages
Spanish
Professional
English
Full Professional
Affiliations
Hi, there! Thank you for taking the time to read my resume! I've grown up in the South Bay my entire life! Some of my interests are interior design, which is my biggest passion in life. I also love to keep an active lifestyle by regularly running. I also appreciate some good food, as we all do!
Accomplishments
I have been the top seller at my place of work since early December, so I received recognition from the regional manager and the higher-ups. It was definitely an accomplishment because I had no prior experience, and I still managed to make it to the top and stay there. Let's keep in mind I was not full time, and still surpassed those who are full time.
Custom
One of my biggest goals in life is to make everybody feel seen, heard, and welcomed. Not only in my personal relationships but also at work. It's very important to create genuine, lasting relationships with clients because, in return, you have a lifelong client. It really does make all the difference in the world to take a few more minutes out of your day to create a bond with them.
References
References available upon request.
Timeline
Salesperson
Luxxotica
06.2024 - Current
High School Diploma -
Redondo Union High School
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