Adriana Molina
Diamond Bar,CA
Overview
9
9
years of professional experience
Work History
Assistant Store Manager
Toro Tea
05.2024 - Current
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Sales associate
Vans
02.2019 - Current
- Responsible for restocking shoes
- Responding to customer questions
- Assist with customers getting merchandise
- Keeping sale floor cleaned and organized
- Provide effective and great Customer service
CIF
Social Vocational Services
08.2023 - 04.2025
CIF
Social Vocational Services
08.2023 - 04.2025
- Cultivated interpersonal skills by building positive relationships with others.
- Strengthened communication skills through regular interactions with others.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Self-motivated, with a strong sense of personal responsibility.
- Identified issues, analyzed information and provided solutions to problems.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Manager
Teeka Cafe
11.2021 - 08.2023
- Manage all day-to-day café activities
- Manage all outgoing catering orders
- Familiarity with cash register and POS system
- Understanding of food safety practices
- Ability to remain focused in a fast-paced environment
- Ability to work & communicate efficiently as a team member
District manager
Paris Baguette
11.2019 - 11.2021
- Maintained a clean and organized work environment
- Familiarity with cash register and POS system
- Understanding of food safety practices
- Ability to remain focused in fast-paced environment
- Ability to work & communicate efficiently as a team member
Manager
Jimmy Johns
03.2016 - 11.2019
- Responsible for scheduling of 10 part time employees
- Responsible for ensuring all employees adhere to company policies and health standards
- Assist in hiring and training of all new employees
- Responsible for company profit validation at the end of the shift
Skills
- Functional behavioral assessments
- Daily living skill development
- Sales supervision
- Sales promotions
- Register operation
- Problem-solving
- Customer assistance
- Front-end organization
- Stock management
- Issue resolution
- Cost control
Timeline
Assistant Store Manager
Toro Tea
05.2024 - Current
CIF
Social Vocational Services
08.2023 - 04.2025
CIF
Social Vocational Services
08.2023 - 04.2025
Manager
Teeka Cafe
11.2021 - 08.2023
District manager
Paris Baguette
11.2019 - 11.2021
Sales associate
Vans
02.2019 - Current
Manager
Jimmy Johns
03.2016 - 11.2019