Certified Interpreter with vast experience providing language services for a variety of clients, including government, business and medical. Skilled in verbal and written translation. Effective communicator with strong interpersonal skills.
Work History
Government Interpreter
2 Years 5 Months
FEMA | 05.2024 - Current
Providing language interpretations services for FEMA officers and Limited English Proficiency (LEP) applicants and disaster survivors.
Assisting LEP applicants and officers with filling out FEMA applications.
Remaining calm throughout the interpretation process while assisting disaster survivors.
Remote
VRI Medical Interpreter
4 Years 1 Month
AMN Healthcare Language Services | 09.2022 - Current
Providing effective communication for Limited English Proficient (LEP) patients and healthcare providers across all settings within the medical sector.
Following Code of Ethics for Healthcare Interpreters.
Demonstrating strong cultural competency when dealing with diverse patient populations.
Collected and documented data on client progress and behaviors.
Implemented individualized treatment plans for children with autism.
Collaborated with therapists to enhance therapy sessions and strategies.
OPI Government Interpreter
10 Months
TransPerfect | 09.2021 - 07.2022
Mentored new interpreters.
Delivered interpretation services over the phone following the company's protocols and procedures.
Delivered interpretations services for USCIS, asylum department where I handled extra sensitive information.
Complied with applicable ethics and standards.
Facilitated communication between Limited English Proficiency and providers from different industries.
Conveyed information in a complete and accurate manner.
Provided excellent customer service.
Remote
Education
Degree in Languages - Translation and Interpretation
Angloeducativo | Guadalajara, Mexico | 05.2013
Skills
Client confidentiality
HIPPA compliance
Customer service
Empathetic listening
Ethical conduct
Intercultural sensitivity
Communication
Terminology management
Trilingual
Certification
Certified Medical Interpreter (NBCMI)
Certified Registered Behavioral Technician
Volunteer Experience
The Rhizome Center for Migrants, Volunteer, Guadalajara, Mexico, 2017-11, 2020-01, Assisted with translations for the organization's website and other documents and material upon request.
ADDITIONAL INFORMATION
Level one security clearance - State of Arizona Department of Public Safety
Tier 2 security clearance - U.S Government
Timeline
Government Interpreter
FEMA
05.2024 - CurrentRead More
VRI Medical Interpreter
AMN Healthcare Language Services
09.2022 - CurrentRead More
OPI Government Interpreter
TransPerfect
09.2021 - 07.2022Read More
Behavior Technician
Hopebridge Autism Therapy Center
02.2021 - 09.2022Read More
Angloeducativo
Degree in Languages from Translation and Interpretation