Enhanced patient care by efficiently conducting work-ups and diagnostic tests.
Improved optical service quality through precise adjustments and repairs of spectacles.
Increased patient satisfaction by delivering effective training on contact lens care.
Optimized patient treatment plans through accurate ocular measurements and assessments.
Clerical
Eastchester Medical Associates
10.2021 - 09.2022
Answering and directing phone calls
Organizing and scheduling appointments
Photocopying, scanning and faxing
Checking and distributing documents and corresponding
Monitoring and ordering inventory of office supplies
Sales Manager
G.R.I.N.D Management
11.2020 - 10.2021
Maintain client confidentiality at all times with personal customer or employee information
Provide high-quality service to each of our clients by maintaining sales quotas each week
Communicate with customers on order requests, eligible service updates, product tracking, and billing information
Training and developing new hires every week
After School Counselor
YMCA
02.2019 - 02.2020
Supervising kids during activities (homework, playing games, arts & craft)
Participating in activities
Maintained accurate program documentation such as incident/accident reports, attendance, and sign-in / sign-out sheet
Providing a fun and safe environment for the children
Creating lesson plans
Assistant
Jacob’s Little Daycare
03.2017 - 02.2019
Communication skills talking with and greeting parents on a daily basis
Organized activities that developed children’s growth
Assisted students with homework
Supervising infants and toddlers while they eat
Providing daily meals for infants, and toddlers
Cashier
Kmart
08.2016 - 02.2017
Assisting customers at check out
Greeting customers
Count money in cash drawers at the beginning and ending of shifts to ensure that amounts are correct
Issue receipts, refunds, credits, or change due to customers
Assistant(SYEP)
R.A.I.N Inc
07.2016 - 08.2016
Handling incoming calls and other communications.
Recording information as needed.
Helping organize and maintain office
Updating paperwork and maintaining documents
Education
Bronx Community College
Bronx, NY
High School Diploma - undefined
Kappa International
06.2018
Skills
Achieved effective bilingual communication in English and Spanish, enhancing client relationships Delivered impactful training sessions on risk management and child abuse prevention Elevated customer service standards, resulting in improved client satisfaction Executed comprehensive visual field assessments, utilizing Oct, A-Scan, topography, auto refraction, and fundus photography Coordinated surgical operations, ensuring seamless execution Optimized prior authorization processes, reducing delays
Regulatory Specialist- Senior at St. Joseph Hospital- St. Charles, St. Joseph Hospital- Wentzville, St. Joseph Hospital- Lake St. Louis, Kisker Outpatient Surgery CenterRegulatory Specialist- Senior at St. Joseph Hospital- St. Charles, St. Joseph Hospital- Wentzville, St. Joseph Hospital- Lake St. Louis, Kisker Outpatient Surgery Center
Nursing Student, Progressive Care Unit at Penn State Health St. Joseph Medical CenterNursing Student, Progressive Care Unit at Penn State Health St. Joseph Medical Center