Adriana Perez
Austin
Overview
5
5
years of professional experience
Work History
Training Leader
Kendo Holdings
Austin, TX
08.2024 - Current
- Developed and implemented training programs to enhance employee skills and knowledge.
- Facilitated workshops to foster collaboration and improve team performance.
- Evaluated training effectiveness through feedback and assessments, driving continuous improvement.
- Collaborated with management to align training initiatives with organizational goals and strategies.
Nail Technician
Entrepreneur
Austin, TX
10.2022 - Current
- Delivered high-quality nail services, ensuring client satisfaction and repeat business.
- Managed scheduling to optimize appointment flow and reduce wait times.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Communicated effectively with management concerning important customer issues.
Pre-Kindergarten Teacher
Primrose Schools
Austin, TX
07.2023 - 06.2024
- Develop and implement curriculum in different ways in order for the kids to adapt new information quickly.
- Teaching kids communication skills.
- Provide a safe and secure environment for everyone.
- Actively engage with children for a healthy/positive learning environment.
Date Entry Specialist
TTEC
Remote
09.2021 - 04.2023
- Conducted thorough reviews of dates and images to ensure accuracy and quality.
- Processed high volumes of data entries with attention to detail and accuracy.
- Compiled data and reviewed information for accuracy prior to input.
Customer Service
Target
Austin, TX
04.2021 - 08.2021
- Assisted customers with inquiries and issues to enhance satisfaction. Provided support in resolving product-related concerns. Facilitated communication between customers and service teams.
- Provided exceptional customer service, resolving passenger concerns promptly and professionally.
Education
High school diploma - undefined
Del Valle High School
Del Valle, TXSkills
- Team management
- Fluent Spanish
- Data analytics
Languages
English - Fluent
Spanish - Expert
Timeline
Training Leader
Kendo Holdings
08.2024 - Current
Pre-Kindergarten Teacher
Primrose Schools
07.2023 - 06.2024
Nail Technician
Entrepreneur
10.2022 - Current
Date Entry Specialist
TTEC
09.2021 - 04.2023
Customer Service
Target
04.2021 - 08.2021
High school diploma - undefined
Del Valle High School