Adriana Pineda Armijo
Revere,MA
Summary
Transportation security professional with strong experience ensuring safety and compliance in high-pressure environments. Proven ability to collaborate with teams and adapt to changing needs while maintaining high standards. Skilled in threat detection, risk assessment, and emergency response. Highly reliable and results-driven, consistently achieving security objectives and enhancing operational efficiency.
Overview
9
9
years of professional experience
Work History
Transportation Security Officer
Transportation Security Administration
Boston, MA
12.2024 - Current
- Mitigated transportation risks
- Streamlined security protocols
- Implemented enhanced baggage screening procedures
- Adapted to changing security guidelines
- Utilized threat detection software
- Ensured devices were functional
- Minimized potential unauthorized access
- Maintained performance over a period of over a year.
- Translated and helped navigate the security screening process to non english speaking passengers
Patient Transporter
Brigham and Women's Hospital
Boston, MA
08.2022 - 02.2025
- Maintained patient confidentiality
- Transported pre and post-operative patients
- Provided wheelchair transport for patients
- Improved patient flow
- Reduced injury risk for staff and patients
- Facilitated a smoother transport process
- Coordinated with healthcare staff
- Managed transport services for patients
- Ensured the safety of elderly patients
- Handled bariatric patients
- Translated and communicated with non english speaking patients
Front Desk Admin
35 @ Eight Sixty
Boston, MA
09.2024 - 12.2024
- 3 month contract
- Ensured staff had necessary tools for daily operations
- Directed calls to appropriate departments
- Delivered reports
- Monitored stock of office supplies
- Created a welcoming waiting area
- Gave tours for possible new residents
- Creating new resident folders
- Helped filing audits
- Translated and communicated with non english speaking residents
Summer Intern
La Colaborativa - Youth Center
Chelsea, MA
06.2017 - 08.2020
- Youth Summer Program in which I worked in the ISD (Inspectional Services Department) in the Chelsea City Hall
- Sorted & organized files, spreadsheets and reports
- Interacted with customers by phone, email, and in person to provide information
- Restocked office supplies and retrieved files for staff
- Input checks into checkbooks
- Answered incoming phone calls. And took down information
- Prepared reports for staff
- Translated for non english speaking customers
Education
High School Diploma -
Excel Academy Charter High School
Boston, MA06.2021
Skills
- Conflict resolution and problem solving
- Time management during peak hours
- Multilingual communication (eg, Spanish)
- Passenger conflict de-escalation
- Conflict resolution and mediation
- Reception management
- Client relationship management
- Customer service and assistance
- De-escalation techniques
- Policy enforcement
- Integrity and honesty
- Security equipment operation
- Incident reporting
- Public safety awareness
- Threat management
- Behavioral observations
- Security screening expertise
- Explosives detection
Languages
Spanish
Native or Bilingual
Timeline
Transportation Security Officer
Transportation Security Administration
12.2024 - Current
Front Desk Admin
35 @ Eight Sixty
09.2024 - 12.2024
Patient Transporter
Brigham and Women's Hospital
08.2022 - 02.2025
Summer Intern
La Colaborativa - Youth Center
06.2017 - 08.2020
High School Diploma -
Excel Academy Charter High School