ADRIANA PLAZA
Portage
Summary
Dynamic and detail-oriented professional with extensive experience in customer service and general labor. Proven ability to enhance guest relations through effective communication, problem resolution, and time management. Skilled in maintaining sanitation standards, multitasking, and delivering high customer satisfaction. Dedicated, adaptable, and safety-conscious with a proactive attitude and strong work ethic. Eager to contribute to a dynamic team and support organizational goals.
Overview
8
8
years of professional experience
Work History
Transporter
Brakebush Brothers
06.2025 - Current
- Operated various transportation vehicles to ensure timely delivery of products.
- Maintained safety standards during loading and unloading procedures to prevent accidents.
- Collaborated with warehouse staff to optimize loading processes and enhance efficiency.
- Conducted routine vehicle inspections to ensure compliance with safety regulations.
- Trained new transporters on company protocols and safety measures effectively.
Airbnb Host
Airbnb Cleaning, Self Employed Services
12.2022 - 05.2025
- Clean and disinfect bathrooms, kitchens, and common areas thoroughly and efficiently.
- Restock toiletries, supplies, and amenities to ensure guest satisfaction.
- Report any maintenance issues or damages observed during cleaning.
- Follow safety protocols and use cleaning chemicals responsibly and correctly.
- Ensure guest privacy and security during cleaning procedures.
- Complete cleaning tasks within designated timeframes to meet scheduling demands.
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
Restaurant Server
El Gran Puerto
11.2017 - 11.2022
- Demonstrated composure and problem-solving skills to deliver seamless, high-quality service under pressure.
- Engaged customers with friendly, positive interactions to enhance satisfaction and loyalty.
- Managed inventory efficiently, ensuring optimal stock levels and maintaining impeccable sanitation standards.
- Handled household errands and essential duties with reliability and professionalism, supporting smooth operations.
- Proactively assisted customers by answering questions, elevating overall service excellence.
- Executed daily responsibilities accurately and efficiently to consistently meet and exceed service targets.
- Maintained a clean, organized environment by vacuuming floors and dusting furniture, ensuring a welcoming atmosphere.
- Prepared dining areas by cleaning tables and chairs, ensuring optimal presentation and hygiene.
- Strictly adhered to sanitation protocols while serving food and beverages, ensuring safety and compliance.
- Boosted sales by actively promoting desserts, appetizers, and specialty drinks to enhance revenue.
Education
BBA - International Trade
Nuevas Profesiones
Venezuela01.2008
Skills
- Customer service
- Time management
- Task prioritization
- Effective communication
- Guest relations
- Attention to detail
- Multitasking Abilities
- Adaptability to changing conditions
- Excellent communication
- Problem resolution
LANGUAGES
Spanish
English
Timeline
Transporter
Brakebush Brothers
06.2025 - Current
Airbnb Host
Airbnb Cleaning, Self Employed Services
12.2022 - 05.2025
Restaurant Server
El Gran Puerto
11.2017 - 11.2022
BBA - International Trade
Nuevas Profesiones