Adriana Raugust
Las Vegas,NV
Summary
Reliable Gourmet Food Server, bringing 18 years of experience in food and beverage and customer service. Highly skilled server experienced in supporting restaurant operations. Maintained communication while working closely with bussers, bartenders, chefs, hosts, and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills.
Overview
13
13
years of professional experience
Work History
Gourmet Food Server
Mayfair Supper Club
Las Vegas, NV
01.2023 - Current
- Greeted guests warmly, provided menus and answered questions about menu items.
- Assisted in setting up tables with appropriate linens, silverware and glassware.
- Advised guests on the best food choices based on their preferences and dietary restrictions.
- Delivered orders accurately to customers in a timely manner.
- Provided friendly service while interacting with customers throughout the dining experience.
- Checked back with customers to ensure satisfaction with meals served.
- Demonstrated knowledge of wines by suggesting pairings for entrées ordered by guests.
- Maintained cleanliness of work area at all times including wiping down counters, restocking items and cleaning spills quickly and safely.
- Processed payments using POS system accurately and efficiently.
- Upsold additional menu items when appropriate during the ordering process.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Cocktail Server
Bellagio Hotel and Casino
Las Vegas, NV
03.2011 - 01.2023
- Communicated with customers to take drink orders accurately.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared and served alcoholic beverages in accordance with company standards.
- Checked identification of customers to verify age requirements for purchase of alcohol.
- Monitored guest consumption of alcohol and intervened as needed according to established guidelines.
- Assisted in stocking bar area with beer, wine, spirits, paper products, straws and stirrers.
- Provided exceptional service to high volume of daily customers.
- Took drink orders from tables and bar area and relayed to bartenders.
- Suggested cocktail choices based on customer preference, daily specials and inventory availability.
- Trained new employees to perform duties.
Education
Associate of Arts - Early Childhood Education
College of Southern Nevada
Las Vegas, NV05-2023
Skills
- Excellent Customer Service
- Team Oriented
- Menu Memorization
- Order Accuracy
- Food allergy awareness
- Strong Work Ethic
- Professional Appearance
- Safe Food Handling
- Attention to Detail
- Knowledge POS
- Fast-Paced Environment
Languages
Spanish
Native/ Bilingual
Timeline
Gourmet Food Server
Mayfair Supper Club
01.2023 - Current
Cocktail Server
Bellagio Hotel and Casino
03.2011 - 01.2023
Associate of Arts - Early Childhood Education
College of Southern Nevada
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