Summary
Overview
Work History
Education
Skills
Timeline
Generic

Adriana Robinson

Tacoma

Summary

Dynamic beverage server with a proven track record at Viejas Casino & Resort, excelling in customer service and cash management. Recognized for enhancing guest experiences through prompt service and quality assurance practices. Adaptable in fast-paced environments, consistently delivering results while maintaining operational efficiency and compliance. Flexible scheduling availability ensures reliability.

Overview

9
9
years of professional experience

Work History

Beverage Server

Viejas Casino & Resort
04.2025 - 07.2025
  • Delivered prompt and efficient service of a variety of beverages to guests.
  • Maintained cleanliness and organization of beverage service area to ensure operational efficiency.
  • Accurately handled cash transactions throughout service hours to enhance financial accountability.
  • Checked identification cards to verify age compliance before serving alcoholic beverages.
  • Provided timely delivery of food and beverages to enhance guest experience.

Beverage Server/Bartender

Emerald Queen Casino
12.2022 - 03.2025
  • Processed beverage orders and upsold products to patrons on casino floor and bars.
  • Managed cash handling, including accepting payments and processing credit transactions via POS system.
  • Balanced daily cash and credit transactions to ensure accuracy in financial records.
  • Assisted bartenders by preparing beverages and maintaining cleanliness of work area.
  • Delivered superior customer service to enhance patron experience at the casino.
  • Executed additional tasks as assigned by department manager.

Barback

Emerald Queen Casino
09.2021 - 12.2022
  • Maintained clean, organized bar and storage areas for optimal efficiency.
  • Stocked liquor and changed kegs to ensure continuous service.
  • Prepared garnishes, polished glasses, and managed glassware supply from dishwasher.
  • Assisted with order entry into POS system for accurate billing.
  • Delivered superior customer service to casino bar patrons.
  • Executed additional duties as assigned by department manager.

Barista

Starbucks in Fred Meyer
04.2017 - 09.2020
  • Delivered exceptional customer experiences through high-quality service and expertly crafted products.
  • Greeted customers, processed orders, and served food and beverages promptly.
  • Maintained a clean workspace and upheld a professional appearance.
  • Operated POS system for accurate cash handling and credit transactions.
  • Balanced daily financial transactions to ensure accuracy in reporting.
  • Executed additional duties as assigned by supervisor or manager on duty.

Shift Leader

Burger King
03.2016 - 03.2017
  • Ensured all food orders adhered to company recipes and were accurately logged in POC system.
  • Provided support to on-shift team members with inquiries and concerns.
  • Took and delivered orders at front counter and driver-thru, ensuring guest satisfaction.
  • Maintained compliance with daily food safety measures and operational standards.
  • Executed exceptional guest service while assisting team members across various positions.
  • Maintained equipment functionality and promptly reported safety issues.
  • Followed cash handling policies, securing funds collected at shift end.

Education

Skills

  • Customer service excellence
  • Motivated professional
  • Fast-paced environment adaptability
  • Problem solving expertise
  • Cash and credit management
  • Quality assurance practices
  • Flexible scheduling availability

Timeline

Beverage Server

Viejas Casino & Resort
04.2025 - 07.2025

Beverage Server/Bartender

Emerald Queen Casino
12.2022 - 03.2025

Barback

Emerald Queen Casino
09.2021 - 12.2022

Barista

Starbucks in Fred Meyer
04.2017 - 09.2020

Shift Leader

Burger King
03.2016 - 03.2017

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