Summary
Overview
Work History
Education
Skills
Timeline
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Adriana Rodriguez

Canyon,TX

Summary

Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.

Overview

4
4
years of professional experience
3
3
years of post-secondary education
2
2
Languages

Work History

Customer Service Cashier

Walmart
Hereford, TX
06.2021 - 08.2022
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Utilized POS system to handle customer cash and credit card transactions.
  • Counted money in drawers at beginning and end of each shift.
  • Answered product questions using knowledge of sales and store promotions.

Fast Food Crew Trainer

Wendy's
Hereford, TX
03.2021 - 07.2022
  • Trained and mentored new personnel hired to fulfill various roles.
  • Verified long-term staff excellence by implementing updated and continuous training initiatives such as online modules, interactive programs and language labs.
  • Wrote contracts for company employees, working towards satisfactory agreement between executives, employees and personal goals.
  • Analyzed company training methods and made adjustments to rectify issues, increase efficiency and exceed training goals.

Sales Associate

Boutique
Hereford, TX
08.2020 - 12.2021
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to build rapport and loyalty.
  • Enhanced product presentation and promotional material displays, working alongside retail representatives.
  • Processed product returns and assisted customers with other selections.

Education

High School Diploma -

Hereford High School
Hereford, TX
08.2019 - 05.2022

BBA - Marketing

West Texas A&M University
Canyon, TX
08.2022 - Current

Skills

Customer assistance

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Timeline

BBA - Marketing

West Texas A&M University
08.2022 - Current

Customer Service Cashier

Walmart
06.2021 - 08.2022

Fast Food Crew Trainer

Wendy's
03.2021 - 07.2022

Sales Associate

Boutique
08.2020 - 12.2021

High School Diploma -

Hereford High School
08.2019 - 05.2022

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Adriana Rodriguez