Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Adriana Rodriguez Vega

Greensboro,NC

Summary

Achieved outstanding customer satisfaction at Azteca Records by implementing service policies that exceeded industry standards. Known for exceptional teamwork and collaboration, along with expertise in de-escalation techniques, I enhanced client relationships and service quality, significantly boosting customer loyalty and satisfaction. Motivated and enthusiastic individual seeking opportunities to grow. Eager to learn and develop skills while bringing a positive attitude and strong ethic to the team. Operates well in individual and team capacities, leveraging seasoned work ethic to quickly adapt to different work conditions.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Azteca Records
05.2022 - 12.2023
  • Responded to customer requests for events, services, and company information.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Developed customer service policies and procedures to meet and exceed industry service standards.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.

Education

High School Diploma -

Brittain Academy
High Point, NC
04.2023

Skills

  • Customer Service
  • De-Escalation Techniques
  • Teamwork and Collaboration
  • Complaint Handling
  • Reliability
  • Product Knowledge
  • Online Services

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Customer Service Representative

Azteca Records
05.2022 - 12.2023

High School Diploma -

Brittain Academy
Adriana Rodriguez Vega