Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Adriana Rojo

Chula Vista,CA

Summary

Friendly and dependable customer service professional with experience in fast-paced retail and restaurant environments. Skilled at building positive customer relationships, working collaboratively with a team, and maintaining accuracy under pressure. Committed to creating a welcoming experience for every customer while delivering efficient, high-quality service.

Overview

1
1
Certification
2
2
years of professional experience

Work History

Front Counter Team Member

Panda Express
2015 Birch Road
01.2026 - Current

• Delivered friendly, personalized customer service in a fast-paced environment while ensuring accurate orders and creating a welcoming experience for every guest.

• Worked efficiently during peak hours by managing multiple responsibilities while maintaining speed, accuracy, and quality service.

• Maintained a clean, organized front counter and dining area to provide a safe and welcoming environment.

Online Personal Shopper

Walmart
Eastlake
01.2025 - 07.2025

• Provided friendly and attentive customer service by communicating with customers about substitutions and ensuring orders met their expectations.

• Collaborated with team members across multiple departments to fulfill orders efficiently and meet pickup and delivery deadlines.

• Maintained a clean, organized work area while following company safety and quality standards to ensure a positive customer experience.

Education

Associate of Science - Criminology

Southwestern College
Chula Vista, CA
07.2026

Skills

  • Customer service
  • Collaborative team work
  • Friendly, positive attitude
  • Excellent communication
  • Problem-solving
  • Adaptability in situations
  • Attention to detail
  • Multitasking Abilities

Certification

Nail Technician Program (In Progress)

Languages

Spanish
Native or Bilingual

Timeline

Front Counter Team Member

Panda Express
01.2026 - Current

Online Personal Shopper

Walmart
01.2025 - 07.2025

Associate of Science - Criminology

Southwestern College