Adriana Rondon
Miami
Summary
As an Apprentice Optician and Optometry Technician, I excelled in patient scheduling and team bonding, enhancing patient experiences and data accuracy. My commitment to continuous learning and customer satisfaction sets me apart.
Overview
7
7
years of professional experience
Work History
Apprentice Optician
Jcpenney Optical US VISION
09.2023 - Current
- Completed both warranty and non-warranty frame repairs for customers.
- Increased sales by presenting customers with a variety of frame styles and lens options tailored to their needs.
- Maintained an organized and up-to-date inventory of frames, lenses, and accessories for efficient customer service.
- Ensured a high level of accuracy in patient records through attentive data entry, supporting seamless communication between opticians, optometrists, and insurance providers.
Optometry Technician
Center For Eye Care
08.2020 - 08.2023
- Scheduled examinations, contact lens fittings, optical dispensing appointments and other procedures.
- Acquainted patients with procedures and explained purpose of testing to establish consent.
- Enhanced patient experience by delivering exceptional customer service and addressing concerns.
- Gained proficiency in electronic health record systems, improving data accuracy and accessibility for the entire team.
Optometry Technician
Foreyes
01.2018 - 10.2020
- Scheduled examinations, contact lens fittings, optical dispensing appointments and other procedures.
- Instructed patients on contact lens insertion and removal and lens care guidelines.
- Assisted shoppers with selecting eyeglasses and contact lenses, recommending appropriate frames and lens types.
- Attended continuing education seminars, staying up-to-date on industry advancements and best practices for optometry technicians.
Education
High School Diploma -
Keys Gate Charter High School
Homestead, FL07.2015
Skills
- Patient Scheduling
- Organization
- Team Bonding
- Bilingual
- Customer Service
- Optical dispensing
- Scheduling appointments
- Frame Selection
Timeline
Apprentice Optician
Jcpenney Optical US VISION
09.2023 - Current
Optometry Technician
Center For Eye Care
08.2020 - 08.2023
Optometry Technician
Foreyes
01.2018 - 10.2020
High School Diploma -
Keys Gate Charter High School
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