Adriana Ruedas

Gilmer,TX

Summary

Knowledgeable and dedicated customer service professional with extensive experience in Dental,Banking and the Insurance industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success.

Overview

years of professional experience

Work History

Office Assistant /Dental Assistant

Terence COOK Dentistry

Pittsburg, TX

2017.07 - 2018.03

Managed day to day operation of dental office in a professional manner.
Performed bookkeeping duties such as preparing and sending financial statements and bills, as well as keeping financial records.
Worked with many insurances companies to ensure patient benefits and coverage.
Followed up with patients regarding appointments and questions.
Organized maintained files and filing system for new and existing patients.

Teller

First National Bank Of Gilmer

Gilmer, TX

2018.03 - 2019.07

Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Logged cashier's checks and other transactions to maintain accuracy of account records.
Executed customer transactions, including deposits, withdrawals, money orders and checks.
Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills

Licensed Insurance Agent

Fullman And Lawrence Allstate Insurance

Longview, TX

2019.08 - Current

Answered incoming phone calls to articulate product value to prospective customers and support current policyholders.
Extremely knowledgeable of company insurance products and services to advise customers on appropriate choices.
Provided primary customer support to internal and external customers in fast-paced environment.
Maintained current product knowledge to meet customer needs and increase sales.
Submitted claims and initiated damage appraisal to facilitate claims process for policyholders.

Criminal Clerk

Upshur County District Clerk

Gilmer, TX

2021.09 - 2022.03

Answered inquiries from general public regarding judicial procedures, court appearances and trial dates.
Prepared and issued court orders for probation orders, sentencing information and other actions.
Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
Recorded defendants' pleas and judgments .
Maintained court dockets and updated disposition of cases after court hearings and trials.
Maintained jury lists and issued jury summons.
Extensive knowledge in CJIS running reports and inputting order or judgments as needed.
Issued Warrants, Subpoenas, Citations as needed.

Education

GED -

Northeast Texas Community College

Mount Pleasant, TX

05.2018

Skills

Bilingual Fluent in English and Spanish
Excellent Team Player
Multi-Task in busy office
Clerical / administration skills
Excellent Communication Skills both Oral and writing
Clerical

Good communication skills
Excellent Communication
Rapid 10-key data entry
Exceptional Customer Service
Client Account Management

Timeline