Adriana Salduvar
Azusa,CA
Summary
Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Overview
12
12
years of professional experience
Work History
Account Manager
Christian Vargas State Farm Agency
02.2019 - Current
- Built relationships with customers and community to promote long term business growth.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Educated clients on new products or services to increase customer engagement with brand.
- Facilitated client satisfaction and renewed customer relations to drive growth.
Brokerage Manager
Freeway Insurance
04.2013 - 01.2019
- Calculated quotes and educated potential clients on insurance options.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
- Developed sales leads from direct referrals, networking and targeted marketing campaigns.
- Provided comprehensive product knowledge and guidance to help clients on product selection.
Nursing Student Intern
Foothill Presbyterian Hospital
02.2012 - 03.2013
- Monitored patient health status to detect changes and unusual patterns and report to medical staff.
- Worked alongside experienced nursing professionals to learn new procedures.
- Reviewed charts, doctor notes and test results to gather information on patients.
- Participated in nursing care plan meetings and interdisciplinary team meetings to discuss ways of improving quality of care for patients.
Education
Associate of Science - Nusring
Citrus College
Glendora, CA03.2013
Skills
- Converting Leads
- Persuasive Negotiations
- Account Servicing
- Account Management
- Customer Relationship Management (CRM)
- Goal-Oriented
- Sales Expertise
- Customer Relationships
- Issue Resolution
Timeline
Account Manager
Christian Vargas State Farm Agency
02.2019 - Current
Brokerage Manager
Freeway Insurance
04.2013 - 01.2019
Nursing Student Intern
Foothill Presbyterian Hospital
02.2012 - 03.2013
Associate of Science - Nusring
Citrus College
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