Adriana Test
Springfield,MO
Summary
Dynamic and results-driven professional with extensive experience in the hospitality sector, notably as a Bartender Shift Manager at Skybox Grille And Lounge. Excelled in multitasking and efficiency, significantly enhancing customer satisfaction and loyalty. Skilled in POS System Operation and fostering a positive work environment, demonstrated through successful team leadership.
Overview
8
8
years of professional experience
Work History
Bartender Shift Manager
Skybox Grille And Lounge
06.2018 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, and preparing cash drawers.
- Promoted a positive work atmosphere through clear communication, and teamwork encouragement.
- Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
- Success in building consistent regulars
- Creating pleasant atmosphere for customers
- Maintained efficient and quick service
Waitress
Maso
06.2017 - 03.2019
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Waitress
Buffalo Wild Wings
05.2016 - 05.2018
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Successfully became one of the top servers
Education
High School Diploma -
Cassville High School
Cassville, MO05.2015
Skills
- Cleanliness standards
- Upselling strategies
- POS System Operation
- Personable
- Stamina for long working hours
- Memorization of drinks
- Keeping a well kept and clean work area
- Multitasking abilities
- Efficiency
- Work well with others
- Outgoing Personality
- Basic accounting
- Menu Memorization
Timeline
Bartender Shift Manager
Skybox Grille And Lounge
06.2018 - Current
Waitress
Maso
06.2017 - 03.2019
Waitress
Buffalo Wild Wings
05.2016 - 05.2018
High School Diploma -
Cassville High School
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