Adriana Thomas
Fort Myers,FL
Summary
Dynamic service professional with a strong work ethic and exceptional customer service skills honed at Darden Restaurants. Proven ability to enhance guest experiences through effective team collaboration and sales expertise, achieving significant increases in sales through upselling techniques. Committed to continuous improvement and training new staff to uphold service excellence.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
5
5
years of professional experience
Work History
Server
Darden Restaurants, Seasons 52
01.2023 - 03.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Service Professional
Darden Restaurants, Olive Garden
06.2020 - 12.2022
- Displayed excellent time management skills by consistently completing tasks within deadline constraints while maintaining high-quality standards.
- Managed high-volume workloads while maintaining a strong focus on client satisfaction.
- Supported cross-functional teams in achieving shared objectives related to service excellence and client satisfaction goals.
- Demonstrated commitment to professional development by actively participating in trainings, workshops, or seminars relevant to my field.
- Assisted in training new employees, sharing knowledge of best practices and company procedures.
Education
Bachelor of Arts - Political Science
Florida Gulf Coast University
Fort Myers, FL05-2024
Skills
- Strong work ethic
- Exceptional customer service
- Team collaboration
- Sales expertise
- Critical reading
- Academic writing
- Community engagement
- Research
Timeline
Server
Darden Restaurants, Seasons 52
01.2023 - 03.2025
Service Professional
Darden Restaurants, Olive Garden
06.2020 - 12.2022
Bachelor of Arts - Political Science
Florida Gulf Coast University
Similar Profiles
CRAIG CLAUSCRAIG CLAUS
Manager at Darden Restaurants-Seasons 52Manager at Darden Restaurants-Seasons 52
Julia R. RipoliJulia R. Ripoli
Server at Seasons 52 - Darden RestaurantsServer at Seasons 52 - Darden Restaurants
TINA LOCHLITINA LOCHLI
Restaurant Server & Trainer at Seasons 52 (Darden Restaurants)Restaurant Server & Trainer at Seasons 52 (Darden Restaurants)