Adriana Vega
Rexburg
Summary
Customer Service-Oriented Professional experienced in healthcare coordination and communication. Streamlined workflows and ensured adherence to policies while maintaining patient privacy and confidentiality. Committed to delivering high-quality service and fostering collaborative environments.
Overview
14
14
years of professional experience
Work History
Receptionist
Fall River Medical
Rexburg
08.2014 - Current
- Greeted patients and visitors warmly at front desk to create welcoming environment.
- Managed phone calls, directing inquiries to appropriate departments for prompt assistance.
- Schedule appointments efficiently using electronic health record systems.
- Assisted with insurance verification and collected necessary documentation to ensure seamless patient processing.
Spanish Interpreter
David Parkinson
Rexburg
06.2014 - 01.2015
- Facilitated clear communication between doctors and patients through interpretation.
- Ensured confidentiality of sensitive patient information during translations to uphold trust.
- Translated medical documents to support accurate patient care and treatment planning.
Cashier
The Mandarin Restaurant
Rexburg
05.2012 - 10.2014
- Processed customer transactions swiftly in high-volume restaurant setting, enhancing customer satisfaction.
- Maintained precise cash drawer and balanced daily sales reports to ensure financial accuracy.
- Collaborated with team members to facilitate seamless operations during peak hours, contributing to overall service efficiency.
Education
High School Diploma -
Madison High School
Rexburg, IDAssociate of Science - Medical Billing And Coding
Ultimate Medical Academy
Clearwater, FLSkills
- Customer service excellence
- Fluent in Spanish
- Team collaboration
- Reliable team member
- Works under pressure
- Fast learner
- Self-starter
- Punctual attendance
Timeline
Receptionist
Fall River Medical
08.2014 - Current
Spanish Interpreter
David Parkinson
06.2014 - 01.2015
Cashier
The Mandarin Restaurant
05.2012 - 10.2014
Associate of Science - Medical Billing And Coding
Ultimate Medical Academy
High School Diploma -
Madison High School