Adriana Vera

• Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
• Assisted patients with daily living activities, improving their overall quality of life.
• Provided mobility assistance such as walking and regular exercising.

• Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
• Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
• Ensures all operations of store executed
• Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
• Creates and manages stores schedule
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Manages overall stores payroll.
• Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.

• Reviewed store layouts regularly to maximize space usage efficiency without compromising aesthetics or functionality.
• Utilized both upselling and down-selling strategies to maximize profits.
• Mentored junior staff members by providing ongoing training on best practices in merchandising and customer service.
• Maintained up-to-date knowledge of industry trends, competitor insights, and consumer preferences to inform strategic decisions about merchandise selection and presentation.
• Established clear sales goals and motivated staff to meet objectives.

• Coach and develop associates to deliver results
• Drive sales and achieve goals
• Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.

• Listen and connect with all customers genuinely to establish their needs
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Managed returns, exchanges and refunds in accordance with store policy.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.

Elevated key-holder position June 2012-2015