Results-driven Shift Supervisor with expertise in customer-oriented service, conflict resolution, and staff training. Proven ability to enhance operational efficiency and ensure workplace safety.
Overview
13
13
years of professional experience
Work History
Shift Supervisor
CVS Pharmacy
Lake City, SC
01.2024 - Current
Managed inventory levels, coordinating stock replenishment to minimize shortages.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Monitored daily and weekly key performance indicators to maintain on-track status.
Licensed Realtor
Compass Real Estate Brokerage
Hingham, MA
11.2021 - 01.2023
Guided clients through home buying and selling processes, ensuring informed decisions.
Facilitated negotiations between buyers and sellers to achieve favorable outcomes.
Conducted comprehensive market analyses to determine optimal listing prices for sellers, maximizing profits while minimizing time on market.
Coordinated appointments with buyers, sellers and other realtors to show buyers and tenants prospective homes.
Company Operations Manager/ Owner
Rescue Movers 911
Hanson, MA
03.2013 - 11.2022
Oversaw daily operations, ensuring efficiency in moving logistics and customer satisfaction.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.