Overview
Work History
Education
Skills
Timeline
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Adriana Lisette Cruz

Baldwin Park,CA

Overview

11
11
years of professional experience

Work History

Substitute Clerk Human Resource

Baldwin Park School Unified District
06.2024 - Current
  • Produced high-quality communications for internal and external use.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Purchased and maintained office supplies.
  • Supported staff on special assignments.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Informed and supported business leaders through consistent communication and administrative support duties.
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Edited and proofread documents for accuracy and completeness.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Input data into spreadsheets and databases.
  • Coordinated and scheduled meetings and appointments.
  • Utilized office management software to record and track customer information.
  • Assisted with onboarding of new employees.

Assistant Manager

Check into Cash
04.2015 - 06.2016
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties
  • Assisted District Manager with completing end-of-day counts and securing funds to prevent loss or theft
  • Processed customer payments quickly and returned exact change and receipts
  • Counted cash receipts at end-of-day to ensure accuracy
  • Audited registers throughout the day to establish a system of accountability
  • Trained new employees in cashiering procedures, offering assistance in resolving any issues
  • Properly verified customer identification for transactions over $1,000.00
  • Maintained high productivity by efficiently processing cash, credit, debit, and voucher program payments for customers.

Cashier

Wing Stop
08.2013 - 04.2014
  • Relayed all guest complaints and compliments to restaurant supervisor
  • Maintained own cash, prepared drinks, and cleaned and stocked area
  • Cleaned and stocked restaurant during closing for the next morning shift
  • Resolved challenging customer complains to full satisfaction by promoting brand loyalty and maximizing repeat business
  • Performed shift change tasks each day to keep store neat and running smoothly
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.

Team Lead

Dispensing Dynamics
05.2014 - 01.15
  • Leading a team of 10-15 employees in a fast-packed work environment, while managing customer service, daily operations and driving sales
  • Monitoring team performance and providing guidance to achieve optimal results
  • Conduct training and mentor team members to promote productivity and commitment to friendly service
  • Record manufacturing information and data to track performance in accordance with production goals
  • Perform inspections of end products to assess quality according to company standards.

Education

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Skills

  • Attention to Detail
  • Data Entry
  • Budget Planning
  • Communication
  • Problem-solving

Timeline

Substitute Clerk Human Resource

Baldwin Park School Unified District
06.2024 - Current

Assistant Manager

Check into Cash
04.2015 - 06.2016

Team Lead

Dispensing Dynamics
05.2014 - 01.15

Cashier

Wing Stop
08.2013 - 04.2014

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Adriana Lisette Cruz