Adrianna Bates
Fred,VA
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs. Attentive Shift Leader with 7 years of comprehensive experience overseeing and monitoring team members. Focused and skilled in employee oversight, mentoring and process improvement. Manages team with proactive approach and conscientious attention to day-to-day needs.
Overview
7
7
years of professional experience
Work History
Shift Leader
Tropical Smoothie Cafe
04.2017 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Evaluated staff performance and provided coaching to address inefficiencies.
Education
Associate of Arts - Liberal Arts And General Studies
Germanna Community College
Fredericksburg, VA12-2023
Skills
- Continuous Professional Improvement
- Suggestive Selling
- Station Preparation
- Team Supervision
- Shift Checklists
- Assigning Work
- Training Assistance
- Shift Scheduling
- Drawer Assignments
- Cash Handling
Timeline
Shift Leader
Tropical Smoothie Cafe
04.2017 - Current
Associate of Arts - Liberal Arts And General Studies
Germanna Community College
Similar Profiles
Alyssa-Ann IronsAlyssa-Ann Irons
Crew Member at Tropical Smoothie CafeCrew Member at Tropical Smoothie Cafe
Jillian FoxJillian Fox
Shift Leader at Tropical Smoothie CafeShift Leader at Tropical Smoothie Cafe
Sierra KeskineSierra Keskine
Shift Leader at Tropical Smoothie CafeShift Leader at Tropical Smoothie Cafe
Tubria BlackTubria Black
Team Leader at Tropical Smoothie CafeTeam Leader at Tropical Smoothie Cafe
Justis RileyJustis Riley
Volunteer Heppe Chiropractic 15K Run at HEPPE ChiropracticVolunteer Heppe Chiropractic 15K Run at HEPPE Chiropractic