Brianna Fowler
Jacksonville,NC
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Shift Leader
Moe's Southwest Grill
12.2021 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Front of Store Clerk
Ingles Markets Inc
10.2019 - 12.2021
- Assisted customers by answering questions and fulfilling requests.
- Performed inventory control, such as counting, and stocking merchandise.
- Helped customers complete purchases, locate items, and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Education
High School Diploma -
Warlick Academy
Charlotte, NC06.2022
Skills
- Issue Resolution
- Team Leadership
- Role Modeling
- Staff Development
- Policy and Procedure Enforcement
- Continuous Professional Improvement
Timeline
Shift Leader
Moe's Southwest Grill
12.2021 - Current
Front of Store Clerk
Ingles Markets Inc
10.2019 - 12.2021
High School Diploma -
Warlick Academy