Summary
Overview
Work History
Education
Skills
Timeline
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Brianna Fowler

Jacksonville,NC

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

4
4
years of professional experience

Work History

Shift Leader

Moe's Southwest Grill
12.2021 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.

Front of Store Clerk

Ingles Markets Inc
10.2019 - 12.2021
  • Assisted customers by answering questions and fulfilling requests.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Education

High School Diploma -

Warlick Academy
Charlotte, NC
06.2022

Skills

  • Issue Resolution
  • Team Leadership
  • Role Modeling
  • Staff Development
  • Policy and Procedure Enforcement
  • Continuous Professional Improvement

Timeline

Shift Leader

Moe's Southwest Grill
12.2021 - Current

Front of Store Clerk

Ingles Markets Inc
10.2019 - 12.2021

High School Diploma -

Warlick Academy

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Brianna Fowler