Adrianna Colin
NORWALK,CA
Summary
Achieved exceptional sales growth at Southland Credit Union by surpassing targets through advanced sales strategies and objection handling. Demonstrated teamwork and professional communication, enhancing member satisfaction and contributing to team success. Fluent in Spanish, adept at multitasking and problem-solving, ensuring efficient resolution of escalated issues and fostering significant customer loyalty.
Overview
5
5
years of professional experience
Work History
Telephone Sales Representative 2
Southland Credit Union
07.2016 - 04.2021
- Increased sales revenue by consistently meeting and exceeding daily, weekly, and monthly targets.
- Answered questions during initial contact and follow-up calls with sales prospects.
- Set up and updated customer accounts and researched questions using multiple computer systems.
- Assisted in training new hires on company policies, products, and sales techniques to foster their success within the team.
- Educated member on product and service benefits, explaining features and answering questions.
- Boosted member satisfaction by addressing inquiries and resolving issues promptly.
- Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
- Handled escalated calls efficiently, finding satisfactory resolutions for both member and the company alike.
Education
Associate Degree In Nursing -
Cerritos College
Norwalk, CAEsthetician -
Beyond 21st Century Beauty Academy
Santa Fe Springs, CA02.2021
Skills
- Goal-Oriented
- Objection handling
- Sales Strategies
- Building rapport
- Professional Communication
- Fluency in Spanish
- Teamwork and Collaboration
- Problem-solving abilities
- Multitasking Abilities
Timeline
Telephone Sales Representative 2
Southland Credit Union
07.2016 - 04.2021
Associate Degree In Nursing -
Cerritos College
Esthetician -
Beyond 21st Century Beauty Academy
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