Adrianna Derry
Spring Hill,FL
Summary
If I do get this opportunity and offered this position. Just know you’re hiring a dependable, reliant employee who shows up for each scheduled shift and executes everyday tasks. Willing to work more hours if needed; including holidays. I always strive to expend in companies, if ever given the chance.
Overview
4
4
years of professional experience
Work History
Dunkin Donuts Shift Leader (in Training)
Dunkin' Donuts
02.2024 - Current
- Conducted regular evaluations of employee knowledge and skills, adjusting training strategies to close gaps.
- Customized training sessions by employee type, level and management requirements.
- Built partnerships with external training providers to support training goals.
- Produced detailed training reports to comprehensively assess employee performance.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
Cashier/Digital Associate
Walmart
03.2022 - 10.2024
- Customer Service/Money Service:
- - Customer Service software skills
- - POS system: handling cash, processing transactions, barcode scanning, returns and exchanges
- - Being able to identify if ID's were fake or expired and making sure they valid issued state licenses.
- - Technology Profiency, Organization and Attention to details, teamwork inviroment but also capable to work independently.
- OPD:
- - Order fulfillments
- - Lifting and great physical stamina; lifting 50Ibs and more
- - Adaptable to inviromental changes whether it’s a customer issue that needs to be resolved via in person over the telephone.
Education
High School Degree -
Lincoln High School
Sioux Falls, SD05.2022
Skills
- Detail oriented
- Best performing under stress-induced conditions
- Interpersonal Communication Skills
- Product Knowledge
Timeline
Dunkin Donuts Shift Leader (in Training)
Dunkin' Donuts
02.2024 - Current
Cashier/Digital Associate
Walmart
03.2022 - 10.2024
High School Degree -
Lincoln High School