Adrianna Garcia
Fresno,CA
Summary
Proven track record in enhancing customer experiences and streamlining POS operations, demonstrated during my tenure at Panera Bread. Skilled in team collaboration and cash handling, I excel in fast-paced environments, ensuring reliability and service excellence. My approach has significantly contributed to increased sales potential through loyalty program promotion, showcasing my commitment to achieving and surpassing goals.
Overview
2
2
years of professional experience
Work History
Cashier
Panera Bread
Fresno
10.2023 - Current
- Answered phone calls to assist customers with questions and orders.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Performed other duties as assigned by management.
- Worked closely with front-end staff to assist customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Greeted customers and answered any questions they had about the store's products and services.
Host
Buffalo Wild Wings
Fresno
05.2023 - 11.2023
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Coordinated dining room staff workflow to foster prompt and courteous service.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Assisted staff by serving food and beverages or bussing tables.
- Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.
- Provided excellent customer service by anticipating customer needs.
Education
Associate of Science - Criminology
Fresno City College
Fresno, CA07-2024
Bachelor of Science - Criminology
California State University, Fresno
Fresno, CASkills
- Customer service excellence
- Dependability and reliability
- Work ethic and integrity
- POS system operations
- Cash handling expertise
- Issue resolution
- Team collaboration
Timeline
Cashier
Panera Bread
10.2023 - Current
Host
Buffalo Wild Wings
05.2023 - 11.2023
Associate of Science - Criminology
Fresno City College
Bachelor of Science - Criminology
California State University, Fresno