Adrianna Kinsey
Kent,WA
Summary
To obtain a full time position with a Company that will allow me to showcase my professional and customer service skills that I’ve obtained through my past and current job. I am seeking a challenging opportunity to apply my knowledge and dedication to hard work and learning new skills in an enthusiastic environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bartender/Server
Aloft & Element Hotels
Seattle, WA
02.2022 - Current
- Welcoming customers, reading and listening to people to determine beverage preferences, making recommendations, and taking drink orders
- Planning drink menus and informing customers about new beverages and specials
- Selecting and mixing ingredients, garnishing glasses, and serving beverages to customers
- Checking identification to ensure customers are the legal age to purchase alcohol
- Taking inventory and ordering supplies to ensure bar and tables are well-stocked
- Adhering to all food safety and quality regulations
- Handling cash, credit, and debit card transactions, ensuring charges are accurate and returning correct change to patrons, balancing the cash register
- Maintaining a clean work and dining area by removing trash, cleaning tables, and washing glasses, utensils, and equipment
- Developing new cocktail recipes.
EVS Supervisor
Seattle Children's Hospital
Seattle, WA
02.2022 - 04.2024
- Oversee & supervise the day to day operations of the housekeeping services including staff scheduling, job assignments, performance management and training
- Function as primary contact for all ES needs throughout the organizations
- Ensure services are provided in a timely, consistent and collaborative manner while ensuring standards and procedures are followed.
Facilities Manager
Alliance Building Services
Seattle, WA
02.2019 - 01.2022
- I supervise a team of day porters
- I make sure my teams stays busy with tasks; including mopping, vacuuming, sweeping, light maintenance issues, shampooing carpet, event set ups, deep cleaning industrial appliances
- I communicate daily with the property management team to ensure my team is cleaning the building to standards.
Director of Housekeeping and Laundry
Hotel Nexus
Seattle, WA
10.2017 - 02.2019
- Promoted to Director of Housekeeping from Supervisor within 1 year
- Trained, developed, and managed 23 employees (room attendants, laundry, and housemen)
- Increased housekeeping Medallia scores by over 10% each month starting from Sept 2018 until current month
- Ability to balance, minimize, save and maintain housekeeping budget each month
- Employee of the month in May 2018
- Lead member of Safety Group, responsible for creating plans to demonstrate safety procedures, and safe work practices
- Help employee meetings once a month to focus on concerns and improvements
- Completed a 6-month intensive Management training program with weekly meetings with General Manager, Peter Smiley
- Proficient with creating/reading spreadsheets on Excel, understanding graphs and working with OneNote programs on Microsoft
- Worked closely with all departments of hotel to ensure prompt service & expectations of guests.
Education
AA In Small Business Entrepreneurship - Entrepreneurship
Highline College
Seattle, WAEsthetics -
Evergreen Beauty College
Bellevue, WA07.2017
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
Certification
- CPR/AED certified
- Class 12 & 13 certified
Additional Information
12 credits in Fred Pryor trainings (Assertive Manager, Leadership and team building skills)
Timeline
Bartender/Server
Aloft & Element Hotels
02.2022 - Current
EVS Supervisor
Seattle Children's Hospital
02.2022 - 04.2024
Facilities Manager
Alliance Building Services
02.2019 - 01.2022
Director of Housekeeping and Laundry
Hotel Nexus
10.2017 - 02.2019
AA In Small Business Entrepreneurship - Entrepreneurship
Highline College
Esthetics -
Evergreen Beauty College