Summary
Overview
Work History
Education
Skills
Timeline
Bartender

Adrianna Morgan

Bartender
Okahoma City,OK

Summary

Customer-focused Head Bartender with years of experience supporting well-attended events and bar operations. Expert POS system operator, inventory manager and mixologist. Thoughtful and detail-oriented theme and event planner, coordinating staffing and providing guidance for employees when necessary.

Overview

7
7
years of professional experience

Work History

Head Bartender

Cheddar's Scratch Kitchen
Midwest City, OK
09.2018 - Current
  • Mentored team members and coached on procedures and productivity strategies.
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
  • Poured and prepared mixed drinks for over 50 customers daily.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.

Donor Technician

Grifols Biomat USA
Midwest City, OK
09.2020 - 12.2020
  • Maintained exam rooms by ordering supplies, transporting specimens, washing and packing instruments and changing solutions.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles.
  • Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
  • Assembled tourniquets, needles and blood collection devices to prepare work trays.
  • Assisted with office procedures by monitoring patient flow, performing telephone screening and maintaining sample drug lists.
  • Resolved problems, improved operations and provided exceptional service.
  • Used coordination and planning skills to achieve results according to schedule.

Assistant Teacher

Southern Belle Christian Academy
Midwest City, OK
05.2018 - 08.2018
  • Monitored and reported student progress and development, offering mentoring as needed.
  • Worked with teachers to design lesson plans and coordinate activities for classes.
  • Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension and personal growth.
  • Assisted in lessons, curriculum and homework planning.
  • Encouraged curiosity, exploration and problem-solving appropriate to children's development levels.
  • Maintained effective schedule balance between rest periods, active play and instruction.

Customer Service Rep

Consumer Cellular
Oklahoma City, OK
02.2021 - 05.2023
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.

Education

High School Diploma -

Elk Valley High School
Longton, KS

Skills

    Attentive service

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Timeline

Customer Service Rep

Consumer Cellular
02.2021 - 05.2023

Donor Technician

Grifols Biomat USA
09.2020 - 12.2020

Head Bartender

Cheddar's Scratch Kitchen
09.2018 - Current

Assistant Teacher

Southern Belle Christian Academy
05.2018 - 08.2018

High School Diploma -

Elk Valley High School
Adrianna MorganBartender