Adrianna Morgan
Summary
Detail-oriented and highly organized individual with a proven track record at Bourbon St. Cafe for enhancing customer satisfaction through exceptional service and efficient workflow optimization. Mentored new hires, showcasing strong work ethic and problem-solving skills. Proficient in data entry and maintaining confidentiality, consistently exceeding employer expectations without compromising service quality.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Bourbon St. Cafe
07.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Head Server/Head Bartender
Cheddars Scratch Kitchen
09.2018 - Current
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
- Cultivated warm relationships with regular customers.
- Promoted a positive work environment, fostering teamwork through regular communication and recognition of outstanding performances.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
Pharmacy Technician
Walmart
02.2024 - 06.2024
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Unpacked, inspected, stocked and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Reduced medication errors through consistent attention to detail and adherence to established protocols.
Education
CCMA Certification - Medical Assistant
Mednoc Training College
Oklahoma City, OK01-2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Organization
- Problem-solving skills
- Confidentiality and HIPAA
- Workflow optimization
- Attention to detail
- Data entry
- Inventory Management
- Record Keeping
Certification
- Licensed Pharmacy Technician - Oklahoma State Board of Pharmacy.
- Basic Life Support - American Heart Association
Timeline
Server
Bourbon St. Cafe
07.2024 - Current
Pharmacy Technician
Walmart
02.2024 - 06.2024
Head Server/Head Bartender
Cheddars Scratch Kitchen
09.2018 - Current
- Licensed Pharmacy Technician - Oklahoma State Board of Pharmacy.
- Basic Life Support - American Heart Association
CCMA Certification - Medical Assistant
Mednoc Training College
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