Adrianna Nieves
Forked River
Summary
Motivated and reliable individual seeking an opportunity to start a meaningful career where I can learn new skills, contribute to a team, and grow both personally and professionally. Eager to take on new challenges and committed to continuous improvement.
Experienced with restaurant operations and guest services, bringing keen eye for detail and focus on enhancing customer satisfaction. Utilizes strong leadership skills to guide and motivate teams, ensuring seamless service delivery. Track record of effectively managing multiple tasks while maintaining high standards in fast-paced environment.
Overview
5
5
years of professional experience
Work History
Head Server
Bakers Water Street Bar and Grille
Toms River, NJ
01.2024 - Current
- Supervised and coordinated a team of up to 10 servers in a fast-paced bar and grille environment
- Trained new staff on menu knowledge, POS system, customer service standards, and health/safety protocols
- Acted as the primary point of contact between front-of-house staff and kitchen/bar to ensure smooth service flow
- Managed shift schedules, delegated tasks, and resolved team or customer issues in real-time
- Maintained high levels of guest satisfaction through attentive service, complain and resolution, and personalized experiences
- Supported management with inventory checks, closing procedures, and cash handling duties
- Led by example in providing exceptional service, upselling menu items, and fostering a positive work environment
Server
Martell’s Tiki Bar and Grille
Point Pleasant, NJ
01.2023 - 01.2024
- Delivered fast, friendly service in a high-energy, tropical-themed environment with a focus on customer experience
- Mixed and served specialty tropical cocktails and classic drinks in accordance with tiki bar recipes and presentation standards
- Maintained in-depth knowledge of drink and food menus to assist guests and upsell high-margin items
- Handled cash, credit card transactions, and balanced register or tips at end of shift
- Ensured cleanliness and organization of bar, service areas, and outdoor seating, complying with all health and safety guidelines
- Assisted in setting up and breaking down bar stations, including stocking liquor, garnishes, and glassware
- Engaged with guests to create a fun, relaxed atmosphere consistent with the tiki bar theme
- Managed large volumes of customers during peak hours while maintaining accuracy and professionalism
Server
Lakehurst Diner
01.2021 - 01.2023
- Welcomed regulars and new guests with a friendly attitude, creating a warm, familiar diner experience
- Managed multiple tables with ease, balancing fast-paced service with personal attention
- Memorized a large menu and daily specials to make quick, confident recommendations
- Handled everything from early breakfast rushes to late-night crowds, always keeping cool under pressure
- Worked closely with cooks and bussers to keep service smooth and efficient, even during peak hours
- Processed payments, split checks, and handled cash/credit transactions with accuracy
- Took initiative to keep the dining area clean, stocked, and ready for the next rush
- Known for remembering guest preferences and building rapport that kept customers coming back
Education
High School -
Boise High School
Boise, ID01.2023
Skills
- Excellent verbal communication and interpersonal skills
- Banquet coordination
- Multitasking skills
- Cash handling
- Exceptional communication
- Training employees
- Team management
- Increasing sales
- Food and beverage preparation
- Proven ability to build rapport quickly and maintain client relationships
- Skilled at identifying customer needs and providing tailored service
- Comfortable discussing pricing, options, and value to help customers make decisions
- Goal-oriented with a strong focus on meeting and exceeding sales targets
- Supervised and trained staff, delegated tasks, and led by example in a fast-paced environment
- Managed up to 10 servers per shift, ensuring smooth operations and team collaboration
- Conflict resolution and problem-solving under pressure
- Highly organized with the ability to multitask and prioritize under pressure
- Thrive in dynamic, people-focused environments
- Professional demeanor with ability to handle difficult situations calmly
Timeline
Head Server
Bakers Water Street Bar and Grille
01.2024 - Current
Server
Martell’s Tiki Bar and Grille
01.2023 - 01.2024
Server
Lakehurst Diner
01.2021 - 01.2023
High School -
Boise High School