Summary
Overview
Work History
Education
Skills
Certification
Timeline
Server

Adrianna Ruiz

Chandler,Arizona

Summary

Dynamic and dedicated server with exceptional customer service skills honed at The Cheesecake Factory. Experienced with managing tables and providing top-notch service to guests in fast-paced environment. Utilizes excellent communication skills to collaborate with team members and create a welcoming atmosphere.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server

The Cheesecake Factory
01.2024 - 04.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server

Charleston's Restaurant
11.2022 - 12.2023
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Retail Worker

Bookmans Entertainment Exchange
11.2021 - 09.2022
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.

To-Go Server

The Porch
07.2021 - 10.2021
  • Maintained timely communication with both kitchen staff and customers regarding any potential delays or issues, ensuring transparency and managing expectations effectively.
  • Demonstrated excellent communication skills when interfacing with customers over the phone or in-person, resulting in positive feedback.
  • Managed multiple orders simultaneously while maintaining attention to detail, ensuring proper packaging and presentation for each item.

Restaurant Hostess

Longhorn Steakhouse
04.2021 - 07.2021
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

Head Hostess

Nello's Pizza
02.2020 - 09.2020
  • Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
  • Coordinated large parties and events, ensuring seamless service from arrival through departure.

Education

Dobson High School
Mesa, AZ
05-2021

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Safe food handling

Certification

  • Food Handlers Certification, eFoodcard - 11/18/2022

Timeline

Server

The Cheesecake Factory
01.2024 - 04.2025

Server

Charleston's Restaurant
11.2022 - 12.2023

Retail Worker

Bookmans Entertainment Exchange
11.2021 - 09.2022

To-Go Server

The Porch
07.2021 - 10.2021

Restaurant Hostess

Longhorn Steakhouse
04.2021 - 07.2021

Head Hostess

Nello's Pizza
02.2020 - 09.2020

Dobson High School
Adrianna Ruiz