Adrianna Scalice
Orlando,FL
Summary
I will and have provided reliable work ethics. I am customer focused with experience in fast paced service environments. Skilled in upselling alcohol, order accuracy, and delivering attentive, friendly service that enhances the guest experience. Strong ability to multitask, maintain cleanliness standards, and work efficiently under pressure. Known for teamwork and positive attitude with providing consistent high quality service in both food and beverage operations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Restaurant Server
John The Baker Restaurant
05.2024 - 04.2026
- Collaborated with kitchen staff to ensure timely food delivery and quality standards.
- Managed multiple tables, ensuring guest satisfaction through attentive service and prompt responses.
- Trained new servers on menu knowledge and service standards.
- Assisted with bussing and maintained clean, organized dining areas.
- Managed seating, waitlist, and reservations during peak hours.
- Handled High-pressure situations and large parties of 40+ efficiently.
- Answered customer questions and provided menu guidance.
- Processed payments, including cash, card, and split payments.
Restaurant Server/Pool Cocktail Server
Hollywood Hardrock Hotel and Casino
08.2019 - 04.2026
- Delivered exceptional customer service in high-pressure dining environments.
- Managed an entire pool deck efficiently, consisting of 100+ guests per day, ensuring timely order delivery and satisfaction.
- Trained new servers on menu items, service protocols, and operational standards.
- Resolved customer complaints promptly to maintain positive dining experiences.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers and colleagues.
- Performed opening and closing duties, ensuring the dining area was prepared for service.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Checked guests identification before serving alcoholic beverages.
- Helped customers with dietary restrictions, allergies and intolerances.
Hair Stylist Assistant/Barbershop Hair Braider
Tomi Mishali Salon and Spa/Dynasty Barbershop
01.2025 - 05.2025
- Provided personalized consultations to determine client preferences and desired outcomes.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Leveraged social media platforms to showcase work and attract broader clientele.
- Distributed business cards outside of salon to generate new business.
- Educated clients on proper hair care and recommended products suited to their hair type.
- Managed inventory of hair care products and tools, ensuring availability of necessary items.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Developed loyal following of clients by providing high-quality services.
- Shampooed, conditioned, and rinsed guests hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Obtained 3 or more clients a day
Birthday Party Host/Cashier/Food Runner
Sparez Bowling Alley
01.2016 - 03.2019
- Developed engaging party themes tailored to diverse age groups and interests.
- Managed event timelines, ensuring all activities were executed promptly and efficiently.
- Trained new staff on hosting procedures and customer service excellence.
- Oversaw setup and breakdown of party areas, ensuring cleanliness and adherence to safety standards.
- Maintained party areas during busy events for as many as 40 guests.
- Trained new employees on company policies, best practices in customer service, as well as specific job duties associated with hosting birthday parties effectively.
- Decorated and set tables in accordance with party themes and age groups.
- Supervised children's activities, maintaining happiness, safety and well-being.
- Prepared and served food and drinks to guests, meeting hygiene and safety standards.
- Led creative games and activities to engage and entertain guests during events.
Education
Pending Degree - Associates Degree/Interior Design And Architecture
Broward College/Miami Dade
Fort Lauderdale, FL/MiamiCourse Finished - Real Estate Course
Sheridan Technical College
Hollywood, FL12-2025
High School Diploma -
Hollywood Hills Highschool
Hollywood, FL06-2019
Skills
- Customer satisfaction
- Menu recommendations
- POS system operation
- Cash handling
- Order accuracy
- Menu memorization
- Allergy awareness
- High volume dining
- Safe food handling
- Service prioritization
- Liquor/wine/Beer Knowledge
- Food sales and promotion
- Guest engagement
- Exceptional customer service
- Strong work ethic
Certification
- Certified in food and handling (Servsafe)
Languages
English
Full Professional
Timeline
Hair Stylist Assistant/Barbershop Hair Braider
Tomi Mishali Salon and Spa/Dynasty Barbershop
01.2025 - 05.2025
Restaurant Server
John The Baker Restaurant
05.2024 - 04.2026
Restaurant Server/Pool Cocktail Server
Hollywood Hardrock Hotel and Casino
08.2019 - 04.2026
Birthday Party Host/Cashier/Food Runner
Sparez Bowling Alley
01.2016 - 03.2019
Pending Degree - Associates Degree/Interior Design And Architecture
Broward College/Miami Dade
Course Finished - Real Estate Course
Sheridan Technical College
High School Diploma -
Hollywood Hills Highschool