Adrianna Sims
Summary
Accomplished staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
10
10
years of professional experience
Work History
Realtor
Exp Realty
07.2016 - Current
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
- Increased property sales by effectively marketing listings and utilizing strong negotiation skills.
- Served as a liaison between clients, agents, attorneys, home inspectors, lenders, and all additional parties involved in the purchase or sale of the home
Assistant Manager
Rapid Testing Solutions
12.2020 - 01.2024
- Responsible for hiring 200+ employees and for coordinating all efforts for new employees onboarding process
- Created and managed schedules for 100+ employees
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Assisted with payroll, calculated bonuses for employees, and developed reports
- Managed internal team
Administrative Assistant
EnRich Private Wealth Management
01.2014 - 10.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Created spreadsheets and financial reports - MWP Illustrations, and SAM rebalancing
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Experience with Redtail and Branchnet
Education
Bachelor of Arts - Business Management
DePaul University
Chicago, IL06.2010
Skills
- Office Administration
- Calendar Management
- Scheduling
- Data Entry
- Time Management
- Employee Scheduling
- Cost Reduction
- Employee Performance Evaluations
- Pricing negotiation
- Sales Development
Timeline
Assistant Manager
Rapid Testing Solutions
12.2020 - 01.2024
Realtor
Exp Realty
07.2016 - Current
Administrative Assistant
EnRich Private Wealth Management
01.2014 - 10.2020
Bachelor of Arts - Business Management
DePaul University