Adrianna Spatola
Catering Manager
Tucson,AZ
Summary
Seasoned Catering Manager with over 10 years of management experience, and a passion for creating quality food experiences. Skilled at managing employees and organizing large-scale events, including weddings and banquets. Well-known for remaining calm in high-demand situations, and delivering excellent dishes and customer service, resulting in business growth.
Overview
11
11
years of professional experience
3
3
Certifications
Work History
Catering Manager
Wolfgang Puck Catering
7 2023 - Current
- Increased staff productivity through effective scheduling practices that ensured optimal coverage during peak periods.
- Enhanced event satisfaction by planning and executing memorable catering experiences for clients.
- Conducted post-event evaluations with clients, identifying areas for improvement and implementing changes accordingly.
- Coordinated logistics for multiple events simultaneously, maintaining seamless operations and timely execution
- Managed catering operations; including logistics, quality improvement, sanitation and all facility-related activities.
Bar Manager and Lead Bartender
Cowpony
06.2014 - 07.2023
- Safeguarded compliance with health, safety, and sanitation regulations in all operations.
- Maintained up-to-date knowledge of industry trends and competitor offerings to stay ahead of curve in market space.
- Enhanced team productivity through effective scheduling and task delegation.
- Created welcoming atmosphere, fostering loyal customer base and repeat business.
- Follow all state liquor law and house policies
- Collaborate with owner on special events that may include entertainment, special catering, and any other entertainment elements.
Office Manager/Sales Acquisitions
State Farm
05.2013 - 06.2016
- Assisted in recruitment process, conducting interviews and onboarding new employees to promote seamless integration into team dynamic.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Responsible for outbound and inbound calls with existing base of accounts to maintain, and increase account revenue.
Education
Bachelor of Science - Business Management
University of Phoenix
Tempe, AZ 05.2001 -
Skills
Outstanding customer service and interpersonal relationship Building
Proficient in Apple software, Microsoft Suite, Google Docs, and social media
Critical Problem Solving
Staff Supervision
Event planning proficiency
Menu development
Revenue Growth
Event Coordination
Certification
On-Premise State Liquor License
Timeline
Bar Manager and Lead Bartender
Cowpony
06.2014 - 07.2023
Office Manager/Sales Acquisitions
State Farm
05.2013 - 06.2016
Bachelor of Science - Business Management
University of Phoenix
05.2001 -
Catering Manager
Wolfgang Puck Catering
7 2023 - Current
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