Empathetic and patient professional with experience in hospitality. Known for exceptional multitasking abilities, communication skills, and a strong focus on customer needs, contributing to seamless service and positive experiences.
Overview
6
6
years of professional experience
Work History
Hostess
Savona's Trattoria & Bar Kingston
2024.07 - Current
Greeted and seated guests, optimizing wait times and enhancing customer satisfaction.
Managed reservation system, ensuring efficient table assignments during peak hours.
Collaborated with kitchen staff to facilitate smooth communication and service flow.
Trained new hosts on greeting procedures and customer service standards.
Hostess
Kings Valley Diner
2025.06 - 2025.08
Monitored dining area for cleanliness and guest needs, responding promptly to requests.
Assisted in checking out every customer for dine-in and takeout.
Seated patrons based on guest preferences and seating availability.
Rearranged tables and chairs for large parties and retrieved high chairs for children.
Provided patrons with estimated waiting times during peak service hours.
Maintained balanced cash drawer with correct money values and accurate documentation.
Waitress
Stella's Station
2024.05 - 2024.08
Provided exceptional customer service, ensuring a positive dining experience for all guests.