Adrianna Taylor
Wanaque,NJ
Summary
Dedicated college student with a background in team-oriented roles, customer service, and cleaning. Known for exceptional communication, organizational abilities, and a strong attention to detail. Adaptable and focused on providing outstanding service and contributing to team objectives.
Overview
2
2
Languages
4
4
years of professional experience
Work History
Administrative Assistant/Customer Service Representative
Elsa's Cleaning
Hawthorne , NJ
08.2022 - Current
- Promptly addressed customer inquiries via phone, email, and text messages.
- Resolved client concerns while providing exceptional customer service in a timely manner.
- Documented customer needs and service requirements to improve client satisfaction.
- Scheduled residential and commercial cleaning appointments to optimize workflow and service delivery.
- Prepared estimates, invoices, and service documentation to support financial accuracy.
- Assisted with coordinating employee schedules and daily work assignments.
- Maintained confidential client information with professionalism and discretion.
- Updated and organized customer records for accuracy and accessibility. and updated client information accurately.
- Contacted and followed up on new leads to help generate additional business opportunities.
Education
High School Diploma -
Hawthorne High School
Hawthorne06-2025
Bachelor of Arts - Psychology
William Paterson University of New Jersey
Wayne, NJ05-2029
Skills
- Appointment scheduling
- Record Keeping
- Customer service
- Organization
- Computer Skills
- Time Management
- Attention to detail
- Problem Solving
- Team Collaboration
- Communication
Languages
English
Full Professional
Spanish
Professional
Timeline
Administrative Assistant/Customer Service Representative
Elsa's Cleaning
08.2022 - Current
High School Diploma -
Hawthorne High School
Bachelor of Arts - Psychology
William Paterson University of New Jersey