ADRIANNA VELAZQUEZ
FONTANA
Summary
Healthcare professional with solid track record in patient registration coordination. Known for precise data management, effective communication, and maintaining patient confidentiality. Collaborative team player focused on achieving seamless workflow and positive patient experiences, adaptable to changing needs.
Overview
14
14
years of professional experience
Work History
Parient Registration Coordinator
High Desert Physocological Services
Rancho Cucamonga, CA
10.2023 - Current
- Facilitated patient registration processes, ensuring accurate data entry and compliance with privacy regulations.
- Coordinated appointment scheduling, optimizing patient flow and reducing wait times for services.
- Trained new staff on registration procedures and software systems to enhance operational efficiency.
- Implemented process improvements that streamlined patient intake procedures, increasing overall productivity.
- Oversaw electronic health record management, ensuring accuracy and accessibility of patient information.
- Developed training materials for staff, enhancing understanding of registration protocols and system usage.
- Maintained strict compliance with HIPAA regulations, safeguarding patient confidentiality at all times.
- Streamlined communication between patients, medical staff, and insurance providers for smooth treatment coordination.
- Ensured accurate patient information collection by implementing a thorough data verification system.
- Provided exceptional customer service, addressing inquiries promptly and resolving concerns professionally.
Medical Receptionist/ Front Desk/ Operator
Yolanda .T. Grady Inc.
Chino, CA
07.2017 - Current
- Assist Dr. Grady and Mercy Mulder data entry, prep new patient form, answer multiline phone, schedule patients, update patient charts, oversee outgoing and incoming referrals, confirm patient appointments, computer skilled, managing heavy daily patient volume, appointment scheduling, and patient referral, proficient in all documentation/record maintenance/paperwork to ensure accuracy and patient confidentiality, interact with insurance companies regarding insurance verification and authorizations, maintain patient accounts by obtaining, recording, and updating personal and financial information. Contributes to team effort by accomplishing related results as needed.
Medical Receptionist/Back Office
Advance Care Specialist Medical Clinic
Riverside, CA
06.2012 - 09.2015
- Assist Drs. Higashi, Jackson, Opuku, Ghods, vital signs, data entry, prep new patient charts, answer multiline phone, schedule patients, update patient charts, oversee outgoing and incoming referrals, schedule studies such as MRI’s, EMG’s, FCE’s, computer skilled, managing heavy daily patient volume, appointment scheduling, and patient referral, proficient in all documentation/record maintenance/paperwork to ensure accuracy and patient confidentiality, interact with attorneys and insurance companies regarding work compensation cases, insurance verification and authorizations, maintain patient accounts by obtaining, recording, and updating personal and financial information. Contributes to team effort by accomplishing related results as needed.
Medical Receptionist
Yousef Sadiq
Fontana, CA
04.2012 - 05.2012
- Performed clerical, customer service, greeted patients, schedule appointments, answer phones, data entry, optimize patients satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone. Kept patient appointments on schedule by notifying provider of patients arrival, ensured availability of treatment information by filing and retrieving patient records. Protect patients’ rights by maintaining confidentiality of personal and financial information.
Education
Medical Assistant -
Summit Career College
Colton, CA06.2013
Diploma - undefined
Bloomington High School
Bloomington, CA06.2012
Skills
- CPR/First AID Certified, Typing (50 WPM), Conexem (EMR), Profound ability to communicate effectively both written and oral, Fluent in English/Spanish, multi-tasking, flexibility, proficient in PC operations (Microsoft Word, Excel, Word Perfect, PowerPoint, MS Outlook), Medical Terminology
- Patient confidentiality
- Strong organization
- Documentation accuracy
- Insurance verification
- Data entry expertise
- Resourcefulness and initiative
Languages
Spanish
Full Professional
Timeline
Parient Registration Coordinator
High Desert Physocological Services
10.2023 - Current
Medical Receptionist/ Front Desk/ Operator
Yolanda .T. Grady Inc.
07.2017 - Current
Medical Receptionist/Back Office
Advance Care Specialist Medical Clinic
06.2012 - 09.2015
Medical Receptionist
Yousef Sadiq
04.2012 - 05.2012
Diploma - undefined
Bloomington High School
Medical Assistant -
Summit Career College