Adriannah Cole
Steens,MS
Overview
4
4
years of professional experience
1
1
Certification
Work History
Waitress
Applebee's Neighborhood Grill & Bar
Columbus, MS
05.2024 - 12.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
Line Cook/Prep Cook
Jackson Square Grill
Columbus, MS
02.2023 - 04.2024
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Checked food temperature regularly to verify proper cooking and safety.
Overnight Stocker
Five Below
Columbus, MS
12.2022 - 02.2023
- Stocked the store
- Helped customers find items
- Organized the stock room
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.
Cashier
Southern sweets old fashioned ice cream parlor
Columbus, MS
12.2021 - 11.2022
- Provided excellent customer service while handling cash transactions.
- Processed transactions efficiently and quickly.
- Coordinated and organized schedules.
- Managed daily money counting operations.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Cashier/Customer Service
Lost Pizza Company
Columbus, MS
01.2021 - 10.2021
- Processed payments promptly while maintaining excellent customer interactions.
- Handled order transactions with precision.
- Organized and replenished merchandise meticulously.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
High school diploma -
Caledonia High School
Caledonia, MS05.2022
Skills
- Kitchen Experience
- Food Preparation
- Cooking
- Cleaning Experience
- Food Safety
- Kitchen Management Experience
- Phone etiquette
- Microsoft Word
- Computer skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Attention to detail
- Cash handling
- Decision-making
- Hospitality service expertise
- Payment processing
- Memory retention
- Complex Problem-solving
- Accurate money handling
- Complaint resolution
- Active listening
- Time management
- Supply restocking
- Sales techniques
- Upselling
- Point of sale operation
Certification
Driver's License
Additional Information
Great communication skills, Good to work with others
Timeline
Waitress
Applebee's Neighborhood Grill & Bar
05.2024 - 12.2024
Line Cook/Prep Cook
Jackson Square Grill
02.2023 - 04.2024
Overnight Stocker
Five Below
12.2022 - 02.2023
Cashier
Southern sweets old fashioned ice cream parlor
12.2021 - 11.2022
Cashier/Customer Service
Lost Pizza Company
01.2021 - 10.2021
High school diploma -
Caledonia High School