- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Backpacking and Hiking
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Strategy Games
- I enjoy helping others and giving back to the community
Maeve Joyce
Summary
Experienced in effectively managing stressful situations. Helpful and attentive team player who excels at maintaining a calm demeanor. Prefers working collaboratively to observe and learn from others, enhancing personal growth. Adept at recentering oneself during challenging circumstances, positively contributing to team dynamics while continuously expanding knowledge and skills.
Overview
4
4
years of professional experience
Work History
Waitress
Green Pond Yacht Club
05.2024 - 08.2024
- This job is a recurring Summer job that I have had for the past three Summers
- Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and delivering food and beverages in a timely manner
- Demonstrated extensive knowledge of menu items, including daily specials, ingredients, and preparation methods to assist customers with their selections
- Managed multiple tables simultaneously during peak hours while maintaining attention to detail and providing personalized service
- Handled cash transactions accurately using point-of-sale systems while adhering to company policies on cash handling procedures
- Resolved guest complaints or concerns promptly and professionally, ensuring customer satisfaction at all times
- Assisted in training new waitstaff on restaurant policies/procedures as well as menu knowledge to ensure consistent quality of service
- Contributed ideas for improving overall efficiency in the restaurant operations such as streamlining order-taking process or optimizing table turnover time.
Food Runner/Expo
Davio's Northern Italian Steakhouse
09.2022 - 05.2024
- Efficiently communicated food orders from the kitchen to the appropriate servers, ensuring accurate and timely delivery
- Collaborated with kitchen staff to ensure all dishes were properly prepared and presented before being served to guests
- Effectively managed multiple orders simultaneously during busy periods, prioritizing tasks based on urgency
- Coordinated with servers to ensure that each table received their correct food orders promptly
- Provided exceptional customer service by addressing any concerns or special requests from guests regarding their food orders
- Demonstrated strong attention to detail when checking food items for accuracy before delivering them to customers' tables.
Sales Associate
Gap Inc.
09.2020 - 05.2022
- Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction
- Contributed to the achievement of store goals by actively upselling products and suggesting complementary items
- Participated in regular training sessions to stay updated on product features, industry trends, and sales techniques
- Effectively communicated promotions, discounts, and special offers to customers at the point of sale
- Maintained a clean and organized work environment to enhance the shopping experience for customers.
Hostess
Captain Kidd
06.2021 - 08.2021
- This was only a summer Job as I live In East Falmouth for the majority of the Summer
- Greeted and welcomed guests upon arrival, providing a warm and friendly atmosphere
- Managed guest seating efficiently, ensuring optimal use of available tables and minimizing wait times
- Assisted in taking reservations over the phone or through online platforms, accurately recording guest information
- Collaborated with the serving team to accommodate special requests or dietary restrictions from guests.
Cashier
Stop and Shop Supermarket
05.2020 - 08.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High school diploma -
Braintree High School
Braintree, MA05.2022
Skills
- Kitchen Experience
- Restaurant Experience
- Serving Experience
- Cash Handling
- Strong multitasking
- Team Collaboration
- Customer Service
- Hospitality service expertise
- Handling Complaints
- Memory retention
- Complex Problem-Solving
Interests
Timeline
Waitress
Green Pond Yacht Club
05.2024 - 08.2024
Food Runner/Expo
Davio's Northern Italian Steakhouse
09.2022 - 05.2024
Hostess
Captain Kidd
06.2021 - 08.2021
Sales Associate
Gap Inc.
09.2020 - 05.2022
Cashier
Stop and Shop Supermarket
05.2020 - 08.2020
High school diploma -
Braintree High School
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